News
Tech Report: Delta denies using AI for personalized fare pricing
Delta Air Lines is responding to growing public scrutiny over reports it plans to use artificial intelligence to set personalized ticket prices. The airline says it is not—and will not—use AI to adjust fares based on individual customer data.
Delta denies using AI to come up with inflated, personalized prices
In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta insisted that "there is no fare product Delta has ever used, is testing, or plans to use that targets customers with individualized prices based on personal data."
When Delta said it was ramping up AI-powered ticket pricing, backlash was swift. It showed a common problem facing companies ...
The airline says it doesn’t target fare offers based on personal information after lawmakers share concerns about the ...
Delta is helping out Bostonians who want to get to warmer climes next Patriots' Day weekend with more flights to Florida.
In response to questions from lawmakers, Delta says it’s not using AI to find the maximum price an individual will pay.
Delta Air Lines is using AI to set personalized ticket prices based on your booking history, loyalty status and browsing ...
Scott Keyes argues that AI-powered dynamic pricing could introduce new complications—but could also help lower costs.
Results that may be inaccessible to you are currently showing.
Hide inaccessible results