Saying “thank you” for a job well done or giving a small gift to acknowledge performance are practices deeply rooted in ...

AI tools can save time without improving your bottom line. The problem often isn’t the technology itself, but how well it’s integrated into your workflows and decisions; if employees still have to ...

Geopolitical volatility is no longer a disruption to the operating environment—it is the operating environment. To assess the ...

Organizations often design benefits that are easy to join but hard to get employees to stay committed—think carpool programs, ...

Customers benefit from their products but cannot clearly measure, articulate, or defend that value to stakeholders within ...

In this week’s The Insider newsletter, managing editor Gretchen Gavett shares a new article from HBS, Wharton, Kellogg, and ...

McDonald’s Chairman and CEO Chris Kempczinski joined HBR editor at large Adi Ignatius for a wide-ranging conversation about the company’s new strategy, McDonald’s > NEXT.  The two discussed why ...

Leaders often assume that delaying bad financial news until an earnings announcement will soften the market’s reaction. Early ...

In this edition of the HBR Executive Agenda, editor at large Adi Ignatius spoke with Suketu Gandhi, global co-lead and chair ...

As organizations gain more “intelligence” with AI tools, leaders are being trained out of the very capacity that creates ...

Companies often make consequential bets on talent based largely on instinct. Research on more than 4,200 musicians suggests a ...

Organizations with a culture of “niceness” can undermine performance when leaders prioritize harmony and comfort over candor, ...