Find new ideas and classic advice on strategy, innovation and leadership, for global leaders from the world's best business and management experts.

Guiding your customers to change means understanding the why behind what people buy from you—and then bringing together the ...

You have an opening, and you know exactly who you want: that person on another team who always seems to get it. But before ...

To unlock the real value of generative AI at work, employees need an unexpected set of skills: those of a product manager. Defining high-value problems, finding the right digital tools to solve them, ...

As organizations strive to measure the progress of their transformation initiatives, many continue to use the legacy metrics ...

But the consequences are real because organizations are already feeling the financial and operational impacts of neglecting ...

A successful quantum-safe strategy is built on a unified security platform, not on a collection of point solutions. It ...

As the adoption of AI to provide customer service accelerates, managers would be well advised to remember that the human ...

Meaningful change will only happen if you engage directly with your colleagues to learn more about what you could do better.

Tipping has evolved from a hospitality tradition into a widespread expectation across many service sectors, including ...

CEO expectations for AI-driven growth remain high heading into 2026, even as evidence shows most AI investments are failing to deliver meaningful returns. The result is a set of emerging risks—from ...

AI’s true productivity gains require redesigning organizations, not merely adding AI to human-centered systems—much like ...