Leaders might assume that LLMs are able to offer a kind of unbiased, outside perspective. But new research found that leading ...

You might think elite organizational performance comes from talent, discipline, or luck. In reality, consistent excellence is often the output of a well-designed system. Instead of focusing only on ...

Many organizations hope to improve operations using a cycle of fragmented, standalone, short-term improvements. While a great deal of effort is expended, it often isn’t enough to move the needle.

In today’s era defined by demographic scarcity and environmental volatility, geography is no longer a backdrop for strategy. It directly shapes resilience, cost structure, and long-term value creation ...

As firms increasingly incentivize employees to build and oversee complex teams of agents—for example, by measuring and ...

Few companies have been able to fundamentally change their operating and business models around AI. The primary obstacle to ...

For decades, retirement has been promoted as the pinnacle of financial success, a time when one can stop working and enjoy ...

The broadening conflict in the Middle East means executives are redrawing their risk assessments. In this issue of the HBR ...

Leaders love AI because it makes knowledge instantly reusable—drafts, code, analysis on demand. A recent study uses a formal model to show what happens when “good-enough” answers become essentially ...

Senior leaders often decide how fully to engage in meetings based on whether a topic sounds interesting—and multitasking or ...

Employees today experience far more organizational change than in the past, yet their willingness to support it has sharply declined. To help employees thrive through continuous transformation, ...

As AI systems increasingly speak to customers, employees, and patients, how confident they sound is no longer a cosmetic choice but a behavioral risk. Research shows that vocal confidence shapes trust ...