Any company can offer valuable products and services, but many businesses operate in a transactional manner. They neglect the customer experience, prioritizing sales over growing customer ...

Running a small business often means wearing far too many hats. Between payroll taxes, benefits administration and ever-changing HR compliance rules, responsibilities can quickly pull owners away from ...

As a business owner, part of the job is managing risk, including following best practices, complying with applicable laws and carrying the right business insurance. If you have employees, that ...

Create a professional email identity by setting up your custom email domain. This guide walks you through every step to get your personalized email address up and running. Creating your own email ...

Fake reviews are one of the most persistent threats to small business reputations online. A single coordinated attack can drop a Google rating by a full star overnight, steering potential customers to ...

From your Instagram page to your company website, there are many paths to reach your target audience. However, only owned marketing channels offer complete authority over your brand’s message. Owned ...

Over 33 million small businesses exist in the U.S., making up 99.9 percent of all businesses that power the economy. Together, they employ more than 60 million people, nearly half the private-sector ...

Few payment issues frustrate business owners more than a chargeback. One day a sale looks complete, the funds land in your account and everything appears to be running as expected. Then days (or ...

Whether you need a separate bank account for your business is often one of the first questions new business owners ask. The answer depends largely on how your business is structured. There’s no ...

If your business accepts credit or debit card payments in any form — in person, online or over the phone — you are required to comply with the Payment Card Industry Data Security Standard, commonly ...

A professional website remains one of the most valuable assets a business can own. Unlike a social media profile or a marketplace listing, a website is a channel you control completely. Your site ...

This article is sponsored by AT&T. It’s 12:47 p.m. on a Friday. The lunch rush is in full swing, the line is out the door and then your credit card reader freezes. The POS system won’t process ...