When Daniel Goleman analysed competence models from nearly two hundred large companies, EI-based competencies appeared ...

Editor’s note: This article has been updated in June 2026 to reflect the latest trends in digital marketing and media. It references and builds on the original DM News article, “CRM Won’t Kill ...

Editor’s note: This article has been updated in June 2026 to reflect the latest developments in digital marketing and media. To learn more about the DM News editorial approach, explore The Direct ...

I write this with urgency. We are living through a slow-motion cognitive collapse – a collapse of our shared sense-making in the face of AI-generated confusion and media dysfunction. Every day brings ...

Tension: Marketers chase crowded digital channels while ignoring the physical mailbox, where attention is abundant and competition thin. Noise: The assumption that print is dead leads brands to ...

To learn more about our editorial approach, explore The Direct Message methodology. The February morning when your marketing emails started bouncing might have seemed like a technical glitch. A ...

Tension: An American-born pope warns that American military posture threatens civilization itself, and the White House responds with silence — creating a vacuum where moral authority and political ...

Tension: An institution built on universal promise operates through perpetual crisis, yet collapse never arrives. Noise: Decades of apocalyptic warnings have desensitized the public to genuine ...

Tension: Disney laid off 1,000 workers while insisting the cuts reflected neither poor performance nor company weakness — leaving affected employees unable to locate the reason for their own ...

To learn more about our editorial approach, explore The Direct Message methodology. Denise Cortez hadn’t walked for exercise in eleven years. Not once. The 48-year-old paralegal from Tucson had a gym ...

Japan’s tourism boom has drawn millions, boosting the economy but straining infrastructure. To address this, a dual-pricing system will charge foreign tourists more than Japanese residents for various ...

Read about DMNews’ direct message methodology here. I fell hard for Thailand. It wasn’t just the obvious—the emerald waters of Krabi, the chaos of tuk-tuks weaving through Bangkok, or the way a plate ...