In this Retail Right Now, Total Retail's Joe Keenan and Kristina Stidham discuss the 2024 Merchant Gift Card Evaluation ...

Unfortunately, fraudsters and organized retail crime (ORC) groups are only getting craftier in how they execute returns abuse ...

The call for brands and retailers to fortify their supply chains with robust traceability solutions has never been more ...

Walmart on Wednesday said it will offer new training programs and certifications to fill high-demand roles across its ...

Here are five data-driven strategies retailers can enact to position themselves for the holidays and ensure they’re ...

If the ShinyHunter’s breach is confirmed and Ticketmaster’s data is ultimately distributed, online fraud attacks will almost ...

Congressional oversight needs to explore how and why the USPS produced and used such a deeply flawed study to justify its ...

Improving IVRs and chatbots and reducing agent turnover is really just the beginning when it comes to what AI can do for your ...

By collapsing the sales funnel and bringing the moment of inspiration closer to the point of purchase, retailers can maximize ...

Short codes have been around for a long time because they continue to be a trusted, convenient and effective way for ...

As TV advertising becomes increasingly CTV advertising — which enables interactivity and measurement in ways that linear TV ...

As part of the 2024 Merchant Gift Card Evaluation, Australia Edition, a comprehensive report produced by NAPCO Research in ...