A family have hit out at their £8,000 cruise, claiming their kids were "covered in black soot" from the ship's funnels - and ...

Tom Kerridge's gastropub, The Hand and Flowers in Marlow, has two Michelin stars, but that doesn't stop some customers from complaining about the food - and the prices ...

A deep dive into the growing backlash against Hertz as renters accuse its AI of flagging false damage and ignoring disputes.

In the QSR and fast-casual world, uniformity is treated like a commandment. Sameness is seen as safety, especially when it ...

A tradie who lost $17,000 in an elaborate spoofing scam has been left feeling mocked after receiving a letter from his bank.

David Dang has operated Nguyen Loi Oriental Supermarket in Haltom City for about 30 years. He fears that the Asian grocery ...

Tourists visiting Paris restaurants are being charged as much as 50 per cent more than French customers, an investigation by Le Parisien has found.

A New Haven woman says a storage facility at the center of many recent complaints sold her priceless belongings after failing ...

Due to be completed in October 2025, the review will look at how airlines and airports deal with customer complaints, with the aim of delivering vital ...

A Connecticut woman was arrested for a second time in an AT&T scheme to boost commissions by billing customers for services ...

It being the height of summer, it is hardly surprising that travel is on the minds of many, although we are not convinced ...