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Delta denies using AI to come up with inflated, personalized prices
In a letter to lawmakers who accused Delta of using AI to spy on customers' personal data in order to "jack up" prices, Delta insisted that "there is no fare product Delta has ever used, is testing, or plans to use that targets customers with individualized prices based on personal data."
In a letter to three senators, Delta said some of the conversation on its use of AI “has created confusion and misinformation ...
Delta Air Lines said on Friday it will not use artificial intelligence to set personalized ticket prices for passengers after ...
Delta Air Lines recently revealed that it is using artificial intelligence (AI) to inform how it prices a small percentage of ...
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