Lawmakers question whether the airline’s algorithmic ticket pricing crosses the line from customized to creepy.

Democratic senators demand answers from Delta Air Lines about its AI ticket pricing plans, citing concerns over fare ...

The technology uses interest in specific routes and flights, flight time and date, customer demand, the price of jet fuel.

For more than a year, Delta Air Lines has been exploring how artificial intelligence might revolutionize the way it sets airfares.

Sen. Mark Warner is raising privacy concerns over Delta’s AI pricing tool, which uses personal data to adjust fares based on ...

Delta Embraces Controversial Change to Ticket Pricing originally appeared on Parade. Delta Airlines is reportedly expanding ...

American Airlines Group Inc.’s top executive blasted the use of artificial intelligence in setting air fares, calling the ...

“It is a more sophisticated and algorithmically driven and selective price gouging,” Slover said of surveillance pricing, ...

American Airlines Group Inc.’s top executives have blasted using artificial intelligence (AI) to set air fares. They have ...

A group of senators say the airline could use technology to find each customer’s ‘pain point’ for ticket pricing.

Paychecks for more than 40 percent of American workers are lagging the rate of inflation, and it’s likely middle- and ...

AI-driven dynamic pricing models could mean higher fares based on a customer’s personal data and past purchase behaviour ...