Lenovo is one of the first partners building on ServiceNow's AI Control Tower. We spoke to Rakshit Ghura about what it does - ...

Workato’s Otto is a free-roaming ‘super agent’ whose actions are constrained not by process, but by the environment around it ...

SAP turns in an AI-powered Q2 as CEO Christian Klein dives into the tokenomics debate and its impact on strategy Wall Street ...

So what comes next after an American autonomous agent escapes confinement to attack an American platform only to be thwarted ...

Handing someone an AI license changes what's on their screen. It doesn't change how they make decisions, co-ordinate, or ...

Digital sovereignty is an increasingly discussed topic of concern among non-US enterprises and governments. Zoho’s Ramprakash ‘Ram’ Ramamoorthy airs some tough questions.

After around 13 years on its heavily customized, legacy platform for service and operations, Travis Perkins wanted to switch to an ITSM system that it could self-manage and offer better control. With ...

The Vodafone-Accenture services joint venture has replaced brittle RPA automations with a cloud-native integration layer, cutting delivery times from months to weeks.