It’s easy to blame AI vendors for acting irresponsibly and unethically. But shouldn’t we be taking more responsibility ...

Amit Rijhsinghani, Global Head of Services Technology at Citi, on learnings and cautions for scaling enterprise AI.

Marketing Automation platforms have been around for a long time, but they haven’t changed much. Jon Miller launched Phave to ...

This week - agentic automation is the rage, but are we missing out on building cool (new) things? And: how do we govern and ...

Back-office processes were built with people as the default orchestration layer. Salesforce execs debate the next phase.

The launch of Sapiens Brain, a knowledge graph based on the vendor's 40-year experience in the insurance industry, is timed to accelerate the delivery of agentic AI solutions to customers. We speak to ...

Amex is no different to any other organization in terms of a general AI leaning, but it does stand out in particular ways, ...