New support for MCP helps connect AI models and assistants to NetSuite data and processes, as customers explore new ways of ...

Consumer expectations of Boots have changed since 1849. Today, online and offline experiences should each inform the other.

CIO Subhash Chandra Jose is leading a five-year modernization at the European Bank of Reconstruction and Development ...

In order to modernize systems for the AI era, Mphasis teams began tackling the problem, as most do, by using tools to extract ...

HubSpot is moving two of its AI agents to an outcome-based pricing model, becoming one of only a few AI Agent vendors ...

BT was drowning customers in too much information at a time when they just wanted a simpler approach to getting answers.

Enterprise technology leaders respond to the Enterprise Data Health Study - and in several cases extend its findings in ...

Stuart Lauchlan has been tracking and commenting on the enterprise IT market for 31 years during which time he's managed to amuse, inform and irritate buy and sell side participants in equal and ...