diginomica

From unused data to improved experiences - how Trillium Health Partners put patient voices to work with Qualtrics

Trillium Health Partners transformed patient experience from a data-collection exercise into a live quality improvement tool ...
diginomica

Something for the weekend - where AI accountability goes to die when you stick a ‘human in the loop’ and call it ‘governance’

With the rise of agentic AI has come an accompanying sentiment, that of the ‘human in the loop’. This is the person who ...
diginomica

AI cannot fix a broken data foundation — and most services firms have one

Certinia's Raju Malhotra argues that most professional services firms are investing in AI before they have fixed the data ...
diginomica

.NEXT 2026 - Nutanix tones down the Broadcom rhetoric, lets the customers do the talking

The sale of VMware to Broadcom and the subsequent price hikes CIOs and CTOs have experienced have been a common theme of the Nutanix annual conference, .NEXT in recent years. However, the topic ...
diginomica

.NEXT 2026 - AI cost management and FinOps top of mind for digital leaders

The business reality of paying for enterprise AI usage was behind much of the hype at Nutanix .NEXT 2026 conference in Chicago, USA. Digital leaders in financial and professional services as well as ...