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In a letter to employees, CEO Scott Kirby delivered a master class on boosting morale as he deals with the impact of surging jet fuel prices.

After years of operational changes turned priorities from customers to quick transactions, Starbucks wants to restore the ...

The friction between technical teams and leadership isn't about communication. It's about lack of understanding. The solution is curiosity.

Founders often overlook small operational frictions that drain productivity. Here is how small process improvements can ...

Read here to learn why having translation layers between technical experts and decision makers may cause more problems than it solves.

Conflict in the Middle East, geopolitical upheaval & economic uncertainty. The solution for family-owned businesses is a long-term view.

The 94-year-old still has time to defend his belief that the wealthy have an obligation to make society better.

The hardest career decision is leaving a "good one." Here is why mid-career professionals are betting on themselves and building a second act.

Jennifer Knowles, PhD is the founder of Impactful Change, a professional development organization specializing in executive coaching, leading through change, and building high-performance teams. With ...

Looking to start a business on the side or earn extra income? These side hustle ideas have little to no start-up costs.