AI is steadily reshaping how organizations collect and interpret data, but one area has remained stubbornly manual: phone-based surveys. Now, Miravoice is aiming to modernize that process with a fresh ...

For years, insider risk was framed around worst-case scenarios: malicious employees, stolen data, and damage discovered after the fact. That framing was always incomplete. In the age of AI, it is ...

There was a time when call centers were built primarily to handle large volumes of customer queries by phone. Today, contact centers have largely replaced them – the operational hubs where businesses ...

Mukund Kalmanker, Global Head of Data, Analytics & AI at Apexon, brings over two decades of experience leading large-scale enterprise transformation initiatives, with a career spanning senior ...

Each year, millions of people flock to social media and dating apps in search of connections. Unfortunately, fraudsters will be right behind them. The rise of AI technologies such as deepfakes and ...

New research finds AI can pass as human until it remembers ‘too well’, with simple memory tests exposing chatbots by their lack of normal human errors. Researchers from Princeton have developed a ...

As we enter the fourth consecutive “year of AI,” many organizational leaders are considering two seemingly opposite questions. Firstly, is generative AI the most transformative technology of the 21st ...

Griffin Parry is the CEO and co-founder of m3ter. This is his second startup having previously co-founded and led GameSparks, a cloud services company acquired by Amazon in 2017, after which he spent ...

Cognichip has raised a $60 million Series A round led by Seligman Ventures, pushing its total funding to $93 million and signaling growing momentum behind a new category in semiconductor design: ...

AI has been a dominant force over recent years, reshaping the fundamentals of how work is done. Looking forward, the outlook ...

Tallinn-based startup Pickmybrain has raised $2.1 million in a pre-seed round as it works to transform how expertise is shared and monetized in the age of AI. The company is building what it calls ...

Copenhagen-based Corti has introduced a new AI system designed to tackle one of healthcare’s most persistent operational challenges: medical coding. The company’s latest release, Symphony for Medical ...