2. Write a “frequently asked questions” section of the training manual that addresses customer service issues as they relate to your specific type of small business. Elaborate on specific ...

Kathy Parrinello, executive vice president and COO of University of Rochester (N.Y.) Medical Center, Strong Memorial Hospital, saw an opportunity to grow revenue by rethinking ancillary service ...

A federal judge halved a $500 million jury verdict against Facebook-owned subsidiary Oculus VR on Wednesday, concluding there is no proof of actual damages for false designation of origin regarding ...

SAN FRANCISCO (CN) – A federal bankruptcy judge hinted Wednesday he will likely let Pacific Gas and Electric keep at least $500 million in potential interest owed on billions of dollars in debt, ...

ALMOST a quarter of the new model of train introduced by Northern Rail in the past two years have been removed from service due to a fault. And this fault will lead to some services in West ...

READ MORE: Ferry rust causes CalMac service chaos with three vessels sidelined But part of the Scottish Government's special deal to allow then independence-supporting tycoon Jim McColl's ...