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Salesforce, ServiceNow invest $1.5B in Genesys

Genesys Secures $1.5B Investment From Salesforce & ServiceNow
Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through deepened partnerships.
Genesys announces $1.5 Billion Investment by Salesforce and ServiceNow
Salesforce and ServiceNow have announced $1.5 billion investment in Genesys, a provider of AI-Powered Experience Orchestration. Both companies plan to
Salesforce, ServiceNow Invest $1.5 Billion in Contact Center Firm Genesys
Salesforce and ServiceNow have each invested $750 million in contact center automation company Genesys, in the latest sign of AI breathing new life into one of the older segments of the enterprise software market.
Salesforce’s investment in Genesys is strategic, not just financial
AI is transforming the customer experience space, and we're witnessing the start of an arms race. The post Salesforce’s investment in Genesys is strategic, not just financial appeared first on MarTech.
Salesforce and ServiceNow Invest $1.5 Billion in Genesys
Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.
Salesforce, ServiceNow Are in Talks to Invest in Genesys
Salesforce Inc. and ServiceNow Inc. are investing about $750 million apiece in Genesys Cloud Services Inc. in a rare instance of enterprise software rivals backing the same company.
Salesforce, ServiceNow in talks to invest $750M each in Genesys, Bloomberg says
Salesforce (CRM) and ServiceNow (NOW) are each in advanced discussions to invest roughly $750M apiece in AI software company Genesys Cloud
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Genesys and Salesforce Launch AI-Powered Customer Experience and ...
--Genesys ®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce, the #1 AI CRM, to help businesses bring together their data, agents, bots ...
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2023-09-06 | NYSE:CRM | Press Release | Salesforce Inc - Stockhouse
SAN FRANCISCO, Sept. 6, 2023 /PRNewswire/ -- Genesys®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce (NYSE: CRM), the #1 AI ...
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Genesys Expands Relationship with Salesforce.com
Genesys, a provider of customer service and contact center solutions, today announced the availability of Genesys Connect for Service Cloud on salesforce.com's AppExchange business apps ...
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Genesys Teams Up With Salesforce For Customer Service
The application, called Genesys Connect for Service Cloud, will integrate with the Salesforce.com platform to allow for voice and multi-social network customer service capabilities.
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Salesforce Faces Stock Dip Amid Strategic Moves
Salesforce has experienced a notable decline in its stock price, dropping by 7.22% over the past week. This downturn comes ...