Macy's new "Ask Macy's" AI chatbot is driving a 375% sales surge. Here's what it means for the dividend stock and investors.

OpenAI abandoned Instant Checkout the same week with conversions at 1/3 retailer site rates. Same AI generation, opposite results: the gap is not about the model.

An American bellwether, Macy's earnings confounded critics while it warned of challenges ahead and said that the E-shaped ...

Macy’s on Wednesday slashed its annual profit forecast and warned of incoming price hikes to offset President Trump’s hefty tariffs. The legacy department store chain now expects adjusted earnings per ...

After an initial dark launch, Ask Macy’s helps users discover brands and receive personalized product recommendations.

A version of this story appeared in CNN Business’ Nightcap newsletter. To get it in your inbox, sign up for free here. Here we are, at the tail end of a strong-despite-tariffs corporate earnings ...

Macy's is holding its Friends & Family Sale now through Thursday, Dec. 11. Shoppers can save an additional 30% on many items by using the promo code FRIEND at checkout. The sale includes discounts on ...

Macy’s first-quarter comparable sales on an owned basis fell 2%, as weakness at legacy stores offset a 1.3% decline at upgraded Macy’s stores and growth at Bloomingdale’s (3%) and Bluemercury (1.5%).