The National Eating Disorders Association, a nonprofit supporting individuals affected by eating disorders, said it has disabled its wellness chatbot after two users reported the program gave them ...

An AI-powered chatbot that replaced employees at an eating disorder hotline has been shut down after it provided harmful advice to people seeking help. The saga began earlier this year when the ...

NEDA’s chatbot Tessa reportedly offered people with eating disorders advice that explicitly went against its own stated beliefs. Photo: Ground Picture (Shutterstock) AI chatbots aren’t much good at ...

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NEDA has shuttered its long-standing phone line and fired all its staff following unionization. In lieu, there will be "Tessa." Reading time 5 minutes The National Eating Disorder Association has ...

A nonprofit has suspended the use of a chatbot that was giving potentially damaging advice to people seeking help for eating disorders. Tessa, which was used by the National Eating Disorders ...

The National Eating Disorders Association disabled its chatbot, named Tessa, due to the “harmful” responses it gave people. “Every single thing Tessa suggested were things that led to the development ...

A few weeks ago, Sharon Maxwell heard the National Eating Disorders Association (NEDA) was shutting down its long-running national helpline and promoting a chatbot called Tessa as a "a meaningful ...

No eating disorder helpline anymore to call on the National Eating Disorder Association. NEDA, the largest non-profit organization in the US which focuses on addressing the needs of people with eating ...

An eating disorder prevention organization said it had to take its AI-powered chatbot offline after some complained the tool began offering “harmful” and “unrelated” advice to those coming to it for ...