So, what should retailers know when it comes to ecommerce purchasing behaviors and delivery today, and how can they address these issues to avoid home delivery failures tomorrow? Consumers Will Keep ...

This special feature covers the scope of ecommerce packaging waste and steps being taken by retailers, suppliers and governments to reduce it.

While Amazon is the clear market leader in ecommerce sales, arch-rival Walmart has been gaining in some respects as seen in this infographic.

Kroger and its data arm, 84.51, have launched a Science and Technology Solutions team. Two of its leaders explain more in this MCM podcast.

For customer service leaders considering generative AI but unsure where to start, your employees are the perfect testing ground.

Atlanta, Sept. 18, 2023 — Manhattan Associates Inc. today announced that Duluth Trading Company, a renowned casualwear, workwear and accessory retailer for men and women, has successfully implemented ...

Amazon aggregators, companies using massive capital infusions to acquire top sellers and roll them up to gain economies of scale, continue to fall on hard times as market forces have squeezed the ...

Google recently sunset Universal Analytics in favor of GA4. Ben Hardt, a VP at X Agency, walks us through the changes and their impacts.

The firm has also ranked the top 7 firms across a variety of retail sectors in terms of their AI readiness and projected business impact. IHL president Greg Buzek breaks down the findings and ...

Ryder has significantly expanded its fulfillment network and added automation capabilities through the acquisition of 3PL Whiplash for $480M.

With contract talks between UPS and the International Brotherhood of Teamsters at a standstill for over a week, and no new sessions scheduled, a noted research group is saying a strike could be “one ...

BROOMFIELD, CO, SEPT. 6, 2023 – An up-and-coming U.S. 3PL has invested in a cloud-based warehouse management system (WMS) to accelerate expansion and market share. Michigan-based Cura Resources Group, ...