Southwest Airlines is under fire after two blind passengers, Sherri Brun and Camille Tate, were stranded at their gate during a significant flight delay on July 14, 2025.

Two blind women from Florida say they became the only passengers on their Southwest Airlines flight after other travelers were rebooked during a five-hour delay.

While airlines can constantly mishandle luggage, they usually have the decency not to forget the passengers who arrive on time at the gate.