This week - agentic enterprises aim to reduce friction - but is that a problematic goal? Bring on the debate. Also: vendors ...

We speak to Mike Ettling, interim CEO at insurance operations vendor Sapiens as it opens its London HQ and AI showcase, ...

The prospect of some of the largest AI-fueled IPOs in history is igniting debates about whether this is a fraud, bubble, or a ...

Planful's CFO, CPO, and CMO went on camera to show how they use their own product. They highlighted the messy reality that ...

The German banking institution found that critical aspects of its internal customer processes were spread across different ...

But there's been a lot of questions about what it is. Last week it emerged during the Salesforce post-earnings analyst call ...

The two organizations are adopting Salesforce’s Agentforce Health offering to personalize and streamline its patient interactions.

Axing managers to save costs and replacing them with AI may seem like a good short-term solution. But the long-term implications for the business could be serious. Middle management, it seems, has ...

What exactly was SAP up to with their SAP API policy changes - and updates? No one better to ask than Dr. Philipp Herzig, CTO ...

Celonis' Kerry Brown makes the case that AI-accelerated migration fails without operational context - and that combining ...

The Pope has wreighed in on the future of AI, the challenge to humanity, and an action list for technology and political ...

Andy MacMillan thinks business analysts, not IT and not the vendors, should own the layer where enterprise AI gets its ...