Professional services firms are losing almost a day a week to project inefficiencies and unplanned work, finds a new research report from Unit4. But why aren't firms taking action to fix these ...

The Okta customer explains how it chooses between agents, automation and human judgement - and why identity, permissions and audit trails matter as AI takes on more work.

Well said by the outgoing Secretary-General, but it will make no immediate difference. The current US administration has made ...

Genesys CIO Trevor Schulze runs the products his company builds. His take on AI governance as a practitioner is that it's not ...

Nonetheless the potential rewards that AI offers are significant. The current estimates, according to Krupa, is that the group foresees AI generating €500 million to €600 million of cost reductions ...

Tell you what, let's build a whole heap of new AI data centers in the middle of tornado country - what could possibly go wrong?

At its annual conference, Workato announces new capabilities to help enterprises orchestrate, track, manage and provide context to outcome-focused agents operating across the enterprise.

UiPath launched Cartographer at FUSION 2026 to capture the process knowledge that enterprises can't currently give their AI agents — the rules, exceptions and judgment calls that only experienced ...

This year Salesforce used Dreamforce to give up the screen and double down on everything underneath it, which makes sense given where enterprise applications are going.

Knowledge Management has promised to make it easier to find institutional knowledge for decades with mixed results. Lemongrass co-founder and CTO Eamonn O’Neill argues that recent progress in ...

This summer, Acumatica acquired Vertrax, an industry vertical partner. But the questions run deeper: in the AI ERP era, is industry functionality still differentiating? And how is Acumatica disrupting ...

Nine years after our last interview about avoiding buzzwords and building useful foundations, Todd McKinnon makes the case for identity's role in the agentic enterprise. The opportunity for Okta is ...