Freshworks CEO has completed 18 Ironman triathlons

I've done the Ironman 18 times.” At the Fortune COO Summit, Freshworks CEO Dennis Woodside said endurance sports are an ...

"It was supposed to be nonpolitical": Former CDC exec on politics and public trust

"[The CDC] was supposed to be nonpolitical." At the Fortune COO Summit, former CDC COO Robin Bailey Jr. reflected on how ...

Southwest's assigned seating overhaul is already paying off, exec says

The operation actually is running better than it was before.” Southwest Airlines Chief Customer and Brand Officer Tony Roach ...

Alix Earle says she works 24/7: "You only live once"

I work nonstop and 24/7, but it doesn’t necessarily feel like work all the time because I love what I’m doing.” In a new ...

From carpenter to CEO: Dycom Industries chief says it's a "great time to be in the skilled trades"

There's no doubt there's a skilled trade shortage now.” At the Fortune COO Summit, Dycom Industries CEO Dan Peyovich said it's a great time to be in the skilled trades, but finding workers has become ...

Are billionaires still doing any good? Melinda French Gates says impactful donors like MacKenzie Scott are working quietly

Melinda French Gates is showing other billionaires how to spend their money—starting with addressing a lack of funding for ...

Anthropic let an AI run a vending machine business in its office

"I don't actually think a human would do much better." At the Fortune COO Summit, Andon Labs cofounder and CEO Lukas ...

We Let AI Run a Vending Machine for our Trip to Arizona—Here's What Happened

What happens when you hand an AI agent full control over a business—P&L, logistics, customer relations, and more? Andon Labs ...

New Work, New World: How AI is Reshaping Your Org Chart

A staggering $4.5 trillion worth of labor is shifting from humans to AI in the U.S. alone—and it’s only accelerating. AI that ...

It's An Add to Cart World: Operating the Modern Ecommerce Machine

The modern e-commerce machine never sleeps—and neither do the operators running it. Managing a global shopping platform today ...

How Christie’s Made over $1 Billion in One Evening | Behind the Business

Experts say that periods of increased wealth bring increased spending on art. Christie’s has experienced this first hand. In ...

Game On: The Operational Engine Behind the World Cup

Three host nations operating in sync. More than one hundred matches. Billions watching. The 2026 World Cup is not just the ...