Plus why the best big-ticket salespeople stay loose when the numbers get serious.

I NDEPENDENT JEWELRY STORE OWNERS remain divided on the benefits of tracking customer lifetime value. While many leverage ...

The best jewelry retailers have always prided themselves on personal relationships. Now many are adding a second layer — hard ...

Five male suspects face charges after a chaotic jewelry store robbery at an Ontario mall on Sunday that involved bear spray, ...

Years of Light-Powered Innovation — and a Trade-In Program Built to Drive Your Sales This Earth Month, Citizen celebrates a ...

What you should not do is slash margins simply to preserve an old price point. Do not overcorrect by pulling back from gold entirely. Do not assume every customer will only buy the lowest possible ...

Designers like Henri Noël and 24kt Concierge report surging demand for bespoke gold-and-diamond Oura Ring accessories.

Unfurl Studio specializes in hand-crafting sensual statement jewelry that celebrates the transformative power of adornment. Luminaria, the brand’s latest collection, is a series of alluring, abstract ...

Star Gems, the nation’s leading wholesale custom jewelry manufacturer, has expanded GemArt AI to give retailers a faster, ...

She created illustrations heavily influenced by fashion and design — recognizable for their exaggerated style, bold use of ...

This partnership shows strong synergy, with NYGA recognizing AGTA’s industry efforts.

Instead of our usual format, we put a question directly to our Brain Squad — how do you handle customers who demand face time with your bench jeweler? The responses fell into four camps: jewelers ...