Marriott alone owes loyalty members $4 billion in unredeemed points. Across seven hotel giants, the total tops $11 billion.

The UK Government is planning to invite industry players to a roundtable event to discuss guest safety. The unconfirmed event ...

While many brands have culture documents that live in slide decks, Montage Hotels & Resorts has sales managers kneeling on ...

A new report from New York’s Comptroller cites tariffs as one of the major drivers behind the state’s decline in ...

The Trump administration wants to start the privatization process of the TSA, cutting $52 million from the agency.

United is rolling out a new tiered fare structure for premium seats on long-haul international, transcontinental, and select ...

British Airways is going to allow in-flight calls to take place with Starlink Wi-Fi, an unusual — and controversial — ...

B&B Hotels has become one of Europe’s biggest budget hotel operators by maintaining a consistent focus on fragmented markets.

A surge in post-pandemic hotel supply put pressure on pricing, but branded chain hotels like H World are seeing renewed ...

United is the latest carrier to announce it will raise bag fees as airlines are passing down the price of surging fuel costs ...

Airbnb guests in roughly 125 cities can now pre-book rides from major transit hubs to and from their listings in the trips ...

The hospitality industry has been debating the causes of India’s poor talent retention. Marriott claims the solution is in ...