A study of nearly 150,000 real-world agent actions found AI increasingly handling low-risk IT tasks while human analysts ...

Enterprise tech leaders need to stop betting on a specific model and build systems that work no matter who wins the AI race.

Stop obsessing over AI token costs. The real question is how much business value those tokens actually create.

What happens when an automated function improves across all metrics yet delivers worse service? It doesn’t if a clear-eyed ...

Trusting AI agents isn't enough. If you can't prove they stayed within their limits, your governance isn't working.

The next AI infrastructure crisis may come from unmanaged inference capacity. For the past several years, the AI infrastructure conversation centered on one question: how do we get more compute? That ...

The German Federal Cartel Office found no indications SAP limits extraction of data from its software for use in other ...

That puts CIOs in a real danger of being sidelined during the internal AI debate, according to some IT leaders and observers.

AI inherits your organisation's worst security habits. The first article in this series explores why New Zealand’s public sector must clean up data classification and human access permissions before ...

The company plans to combine chat, agents and business workflows into a single AI workspace while separating memory, context ...

Success in the AI era favors organizations that can operate differently because of AI, not just use AI more often.

The missing role is not a brand-new role. It is a discipline that has existed for less than a decade, is still not clearly ...