Thought Industries today introduced the Customer Knowledge AI Platform, which brings fragmented customer knowledge together so businesses can deliver trusted, accurate guidance wherever customers and ...

AskNicely, a customer experience platform provider, and JAVLN, the insurance broking software company behind JAVLN Officetech, have partnered to help insurance brokerages deliver a more consistent, ...

Glance, providers of a personal shopping platform backed by InMobi, has integrated its agentic commerce technology with PayPal, bringing real-time product data and native checkout directly to Glance ...

Customers can use Claude with Qlik to query governed data, inspect trust and lineage, create analytics content, and support selected data and analytics tasks.

There are at least two things our Leaders categories have in common: They are all marked by healthy growth, and artificial intelligence figures prominently in all of them. Those two things are ...

Three months into 2026, the verdict is in: Artificial intelligence is no longer a pilot program. It’s become a critical era. Marketing teams that have spent the past few years experimenting with ...

Customers have mixed feelings using generative artificial intelligence for customer support. A full 50 percent of them say their interactions are easier when companies use genAI, yet 87 percent say it ...

Guitar Center, the leading retailer of musical instruments, lessons, repairs, and rentals in the United States, was an early adopter of Acxiom's expanded Digital Recognition capabilities, and the ...

6sense, providers of an intelligence engine for agentic go-to-market, has released four major product innovations that put defensible intelligence inside MCP-compatible artificial intelligence agents ...

ClicData, providers of a data management platform for midmarket organizations, has launched its AI Dashboard Builder. With ClicData's AI Dashboard Builder, an artificial intelligence agent builds and ...

Consumer trust in businesses and institutions has been eroding for some time, but they remain loyal to personal relationships. In fact, plenty of research over the past few years has found that ...

The impact of artificial intelligence on the software industry brings to mind an analogy from 20 years ago when software-as-a-service came along to challenge the on-premises applications that ...