While most retailers already have loyalty programs and promotional strategies in place, the experience of receiving value hasn’t kept pace with shopper expectations. The issue isn’t a lack of ...

Jump Unveils Account Opening and Workflow Innovations for Advisors. Jump, a provider of artificial intelligence solutions for advisors and financial services professionals, has re ...

During the Verint Engage conference in Las Vegas earlier this week, Phil Britt had a chance to sit down with Rhodes to discuss changes at the company, the outlook for the CRM industry as a whole, and ...

Reputation's GEO Readiness Audit helps multi-location brands understand and improve how they are represented in AI-generated search results.

Contentful Palmata uncovers what shapes AI-generated answers and translates those insights into actionable content decisions.

Agentic AI guidance expands CallMiner RealTime, delivering on-demand, context-aware support to contact center agents during live customer interactions.

Engage, a marketing and customer relationship layer built directly into the ticketing platform. vivenu Engage eliminates manual exports, enabling event organizers to segment, target, and reward buyers ...

Aampe completes the architecture with the decisioning layer: autonomous, individual-level decisioning powered by a semantic label taxonomy that enables transfer learning across campaigns. "Every ...

Markup Content Guardian Agents screen materials for brand voice, audience fit, accuracy, human voice, and AI citability.

Alorica, a provider of customer experience and digital transformation services, is making Crescendo's AI-native customer experience platform available to all current and prospective clients.

Aurasell Agent Builder enables go-to-market teams to build, orchestrate, and operationalize AI-powered workflows using natural language, unified customer context, and built-in governance.

Integration makes LiveRamp's commerce purchase data available for use in Adobe's agentic content supply chain.