As AI enables brands to scale global content creation faster, cultural intelligence is emerging as a strategic driver to ensure multilingual content is not only linguistically accurate, but also ...

Algolia Dynamic Facets uses shopper behavior to automatically prioritize the most relevant filters for every search, ...

Glia, a banking artificial intelligence solutions provider, today introduced three response modes for Glia Banker, its voice ...

Truecaller plans to acquire TextPlus, a communications software company, for $15 million. The TextPlus acquisition increases ...

Small Business, a self-serve, consumption-based offering for small and medium businesses (SMBs), with no fixed seat counts, ...

A self-serve version of GetFeedback helps marketing, product, and digital customer-experience  teams capture in-the-moment customer feedback.

Fraud is more than just a security failure; it is a revenue leak. Companies need to start treating it that way.

DX for Support, its customer experience platform, evolving it into trans-DX Plus for Support. Under a partnership with vottia, a company specializing in AI agent technologies, trans-DX Plus for ...

CTM, a conversation analytics company, has launched a native OpenAI Ads attribution and conversion integration and AskCTM, an ...

With Vibes' RCS Studio Professional, companies can now upgrade AI agents that communicate over voice and text to rich, ...

Driive Dot combines conversational voice AI with Driive's scheduling engine so every call, form fill, and calendar request turns into a booked appointment.

Shirofune, providers of a digital advertising automation management platform, today launched Walmart Connect, expanding its ...