MessageGears' new capability gives marketers AI-generated overviews of audiences, templates, workflows, and more.

Xactly todayat the Xactly Upside 2026 customer conference in Anaheim, Calif., launched the Fleet of Agents and Intelligence Studio, expanding its Intelligent Revenue Platform to help revenue teams ...

First Orion, a provider of branded communication solutions, today announced a technology partnership with Glia, providers of a platform for intelligent banking interactions, to deliver an ...

During last week's Knowledge 2026 conference, Brent Leary and ServiceNow CMO Colin Fleming discuss the rapid evolution of the CRM industry, specifically the shift from traditional models to ...

Stackable has released an open developer platform for building rich, branded, interactive experiences on top of Zendesk Messenger.

In too many versions of the agentic AI story, people are being redefined as managed exception handlers, monitored decision followers, and flexible capacity inside an orchestrated system. Their ...

Sprout's social intelligence platform surfaces real-time market signals from social to inform product development, customer care, and more.

Responsive today launched its Spring 2026 Release, integrating directly into ChatGPT, Microsoft Copilot, and Anthropic's Claude via a Model Context Protocol (MCP) server to help teams generate ...

Marchex's Agent Behavior Solutions helps organizations identify and optimize the agent behaviors that influence appointment rates, sales, and customer satisfaction.

Boomi is launch partner for the ServiceNow Workflow Data Network Passport Program, enabling customers to activate data enterprise-wide and accelerate AI-driven outcomes.

MRI-Simmons' Streaming + Local Study combines cord-cutting profiles and media consumption habits to help advertisers optimize their local media strategies.

6sense admins now have granular permissions control, automated role assignments, and stronger compliance visibility across the platform.