Salesforce and NVIDIA today announced Koa, Salesforce's first CRM reasoning model for Agentforce, built on NVIDIA Nemotron to help agents reason through complex, multi-step workflows and use the right ...

DV's Ask Neura is a conversational AI experience that helps advertisers uncover insights and act on recommendations across social, streaming TV, and the open web.

Join CX and contact center leaders from CDW, Advia Credit Union, and TruConnect as they share their real-world journeys from proof of concept to enterprise-wide deployment.

Moving artificial intelligence from an experimental pilot to a measurable business impact remains one of the greatest hurdles for modern contact centers. While many organizations test conversational ...

CRM magazine presents its eighth annual rundown of the leading companies and hottest trends in customer relationship management.

NEW YORK, August 2, 2010 — CRM magazine, the industry's leading publication, announced the winners of its 2010 CRM Market Awards here today, in conjunction with the magazine's CRM Evolution 2010 ...

This year’s dominating sales trends and technologies build on the growing use of artificial intelligence, which is becoming more impactful in 2025. In addition to AI, sales organizations are enhancing ...

Three months into 2026, the verdict is in: Artificial intelligence is no longer a pilot program. It’s become a critical era. Marketing teams that have spent the past few years experimenting with ...

Viral Nation has launched AI Discovery, its social-first generative engine optimization (GEO) offering to help companies shape the signals, authority, narrative, and intelligence that influence how ...

LoopMe, a brand performance company, has launched Chartboost Direct to help mobile app publishers accelerate growth with direct access to brand demand. Chartboost Direct, powered by LoopMe's ...

Thryv, providers of a cloud platform for local service businesses, has integrated with Breesy AI, a platform that serves as an artificial intelligence operating layer. Together, Thryv drives inbound ...

The QR code has been declared dead and reborn so many times that marketers could be forgiven for treating its latest revival with skepticism. But the numbers are getting harder to dismiss. According ...