SurveyMonkey LaunchPad offers proven methodologies, guided setup, and decision-ready insights for marketing and product teams.

Harvard experts on designing human + AI teams that drive real business performance AI isn't replacing your workforce. It's changing how work gets done.Many organizations still approach AI as isolated ...

NiCE Labs was driven by a fundamental shift in customer experience, company officials maintained, noting that with agentic AI at the core of its platform, enterprises can now run AI agents, human ...

Coevera's 6.2 update strengthens Coevera's AI-native CRM with relationship charts, smarter data management, and embedded sales enablement.

Analysts highlight the strategic implications of AI-driven shifts toward digital, acquisition, and human capability during Gartner Marketing Symposium/Xpo.

Highspot expands its agentic ecosystem with OpenAI integration, enabling sales teams to assess deal health and take action directly from ChatGPT.

During NEXUS pre-conference talks delivered as part of NiCE World 2026, speakers pointed to serious gains from AI.

Salesforce's partnership with FIFA brings the Agentforce 360 portfolio, including Slack, to the World Cup for workforce operations, host city collaboration, and fan engagement.

Through a native connector that ZoomInfo published in the Claude connector directory, ZoomInfo customers can now pull verified company, contact, and buying-signal data directly into their Claude ...

Pegasystems at its PegaWorld 2026 conference unveiled strategies and products to help companies optimize their AI investments.

Amid AI advances, leaders are pursuing workforce redesign rather than elimination, Gartner finds. Plus: Only 30 percent of marketing orgs can scale AI.

As inbox providers and operating systems crack down on generic marketing outreach, poorly personalized messages are increasingly filtered, suppressed, or ignored. Behavioral relevance and real-time ...