New agentic capabilities in Catalyst by Zoho bring application development, infrastructure, and governance into one integrated lifecycle.

CallRail's new capabilities will turn inbound calls into confirmed appointments and give HubSpot's AI agents access to richer customer context.

The world's largest cosmetics manufacturer helps its employees generate 33 million organic impressions on brand content in only 18 months.

Our top five picks in 11 categories point the way forward with the best products and capabilities hitting the market in customer service, marketing, and sales.

NEW YORK, August 2, 2010 — CRM magazine, the industry's leading publication, announced the winners of its 2010 CRM Market Awards here today, in conjunction with the magazine's CRM Evolution 2010 ...

This year’s dominating sales trends and technologies build on the growing use of artificial intelligence, which is becoming more impactful in 2025. In addition to AI, sales organizations are enhancing ...

The QR code has been declared dead and reborn so many times that marketers could be forgiven for treating its latest revival with skepticism. But the numbers are getting harder to dismiss. According ...

Clari + Salesloft has expanded its Model Context Protocol (MCP) Server, creating a single revenue intelligence and context layer upon which artificial intelligence agents build. The expansion covers ...

Marchex, an artificial intelligence and conversation intelligence provider, has integrated with Freshpaint, a platform for healthcare marketers. The Marchex-Freshpaint integration allows healthcare ...

Cyara, a provider of customer experience (CX) assurance solutions, has added agentic testing and artificial intelligence governance capabilities to validate, monitor, and control AI agents across ...

Airbyte has updated its Airbyte Agents platform, expanding how AI agents access and act on enterprise data. The update includes Airbyte's availability in the OpenAI App Marketplace, the launch of the ...

Wunderkind combines companies' first-party data with a proprietary identity network that recognizes more than 9 billion devices and more than a billion consumer profiles and observes trillions of ...