Recent headlines suggest that artificial intelligence will replace traditional enterprise software (even though AI is itself a form of software). Whether or not that is true, the narrative alone is ...

Attentive, a marketing platform provider, today introduced Visibility AI, a targeting layer to help companies maximize the value of RCS for Business, Auto-upgrade capabilities, and RCS-specific ...

Sales organizations love to talk about productivity, artificial intelligence, and automation. But when performance stalls, many leaders instinctively add more responsibilities to the frontline manager ...

Qualtrics has acquired Press Ganey Forsta for $6.75 billion, expanding its human Experience Management (XM) artificial intelligence and data platform with the scale and depth of its healthcare ...

Influencer marketing doesn't struggle because it doesn't work, but because it's evaluated through metrics too narrow for real consumer behavior.

Akamai's collaboration with Experian strengthens secure, scalable agentic commerce and supports emerging Know Your Agent standards.

Boomi Connect and MCP Registry help knowledge platforms and AI agents access governed, real-time enterprise data.

During last week's Knowledge 2026 conference, Brent Leary and ServiceNow CMO Colin Fleming discuss the rapid evolution of the CRM industry, specifically the shift from traditional models to ...

Xactly todayat the Xactly Upside 2026 customer conference in Anaheim, Calif., launched the Fleet of Agents and Intelligence Studio, expanding its Intelligent Revenue Platform to help revenue teams ...

Stackable has released an open developer platform for building rich, branded, interactive experiences on top of Zendesk Messenger.

First Orion, a provider of branded communication solutions, today announced a technology partnership with Glia, providers of a platform for intelligent banking interactions, to deliver an ...

6sense admins now have granular permissions control, automated role assignments, and stronger compliance visibility across the platform.