New connector gives Google Gemini the context and capabilities to help teams build, manage, and continuously improve digital experiences in Webflow.

AskNicely, a customer experience platform provider, and JAVLN, the insurance broking software company behind JAVLN Officetech, have partnered to help insurance brokerages deliver a more consistent, ...

Automation Anywhere, a provider of agentic automation and orchestration, will acquire Boost.ai, a provider of conversational artificial intelligence. Financial terms of the deal were not disclosed.

Mercury's retail automation platform seeks to expand 24/7 retail access across airports, hospitality, and high-demand locations.

Join CX and contact center leaders from CDW, Advia Credit Union, and TruConnect as they share their real-world journeys from proof of concept to enterprise-wide deployment. Join CRM Magazine and a ...

For decades, CRM has been the place where organizations store customer information and record what happened. Now AI is turning CRM into something far more powerful—a system that can recommend what ...

There are at least two things our Leaders categories have in common: They are all marked by healthy growth, and artificial intelligence figures prominently in all of them. Those two things are ...

Guitar Center, the leading retailer of musical instruments, lessons, repairs, and rentals in the United States, was an early adopter of Acxiom's expanded Digital Recognition capabilities, and the ...

Three months into 2026, the verdict is in: Artificial intelligence is no longer a pilot program. It’s become a critical era. Marketing teams that have spent the past few years experimenting with ...

Only 5 percent of enterprise generative AI pilots achieve meaningful revenue impact. The average organization scraps nearly half of its proofs of concept even before production. Having spent nearly ...

SAS today launched SAS 360 Marketing AI to help marketers build, deploy, and scale machine learning models with purpose-built guided workflows and customizable recipe templates for common marketing ...

Wunderkind combines companies' first-party data with a proprietary identity network that recognizes more than 9 billion devices and more than a billion consumer profiles and observes trillions of ...