The research firm found that despite dramatic shifts in buyer behavior, most B2B firms are still relying on outdated GTM practices, such as mass email campaigns, marketing-qualified-lead-driven ...

Salesforce has acquired Fin, formerly Intercom, providers of a customer agent platform for autonomous, end-to-end artificial intelligence service agents trusted by more than 30,000 companies globally ...

NiCE Labs was driven by a fundamental shift in customer experience, company officials maintained, noting that with agentic AI at the core of its platform, enterprises can now run AI agents, human ...

Vidmob has launched Vidmob360, a platform that embeds creative data into the artificial intelligence systems, enterprise tools, and media workflows companies already use. Vidmob360 delivers Model ...

Agentic AI is increasingly shaping CRM automation and customer engagement. But while the technology has improved, strong outputs are often built on flawed judgment.

PX event introduced several artificial intelligence and creator capabilities to help companies discover partners, drive conversion, scale creator content, and automate partnership workflows in one ...

As AI's capabilities grow, the impact on the contact center will be even more transformational, conference speakers conclude.

Walker Sands, an integrated B2B growth services agency, has acquired RevPartners, a revenue operations and go-to-market engineering firm. Financial terms of the deal were not disclosed.

With the launch of NIVO, Innovid expands its agentic artificial intelligence footprint. Specialized agents, powered by NIVO, execute across creative, delivery, measurement, and optimization, while ...

During NEXUS pre-conference talks delivered as part of NiCE World 2026, speakers pointed to serious gains from AI.

DoubleVerify, providers of a platform to verify media quality, optimize advertising performance, and prove campaign outcomes, today launched brand suitability reporting for YouTube Audio Ads campaigns ...

Highspot expands its agentic ecosystem with OpenAI integration, enabling sales teams to assess deal health and take action directly from ChatGPT.