Algolia Dynamic Facets uses shopper behavior to automatically prioritize the most relevant filters for every search, ...

As AI enables brands to scale global content creation faster, cultural intelligence is emerging as a strategic driver to ensure multilingual content is not only linguistically accurate, but also ...

A self-serve version of GetFeedback helps marketing, product, and digital customer-experience  teams capture in-the-moment customer feedback.

Glia, a banking artificial intelligence solutions provider, today introduced three response modes for Glia Banker, its voice and digital AI agent, to help financial institutions decide how flexible ...

Truecaller plans to acquire TextPlus, a communications software company, for $15 million. The TextPlus acquisition increases Stockholm, Sweden-based Truecaller's footprint in the United States and ...

Small Business, a self-serve, consumption-based offering for small and medium businesses (SMBs), with no fixed seat counts, annual licences, or obligation to bundle tools. 8x8 Small Business is built ...

Fraud is more than just a security failure; it is a revenue leak. Companies need to start treating it that way.

DX for Support, its customer experience platform, evolving it into trans-DX Plus for Support. Under a partnership with vottia, a company specializing in AI agent technologies, trans-DX Plus for ...

Driive Dot combines conversational voice AI with Driive's scheduling engine so every call, form fill, and calendar request turns into a booked appointment.

CTM, a conversation analytics company, has launched a native OpenAI Ads attribution and conversion integration and AskCTM, an in-platform artificial intelligence agent that makes CTM's AI features ...

With Vibes' RCS Studio Professional, companies can now upgrade AI agents that communicate over voice and text to rich, conversational RCS messaging.

New capabilities in QAirbyte Agents make it easier for AI agents to access, understand, and act on enterprise data across systems.