What is a JD Power Award?

Overall satisfaction with Home Improvement retailers increases 1 point (on a 1,000-point scale) Average customer spend in 2026 increases to $1,617 Areas such as clinics, delivery, installation and ...

Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...

TROY, Mich.: 14 May 2026 — Electric vehicle (EV) sales volumes may have plateaued, but consumer interest has not faded, according to the JD Power 2026 U.S. Electric Vehicle Consideration (EVC) Study, ...

TROY, Mich.: 12 Nov. 2024 — Despite a September interest rate cut by the Federal Reserve, the average 30-year mortgage rate in the United States has been on the rise during the fourth quarter, ...

Dealers looking to lenders to assist in closing deals Dealers increasingly view lenders as collaborative partners 64% of dealers working with the top-ranked captive lender and 56% of dealers working ...

Each year, JD Power awards exemplary automakers, vehicles, service providers, and more based on insights from real, verified owners – not editors or experts. Consumers have relied on JD Power when ...

The Small Business Credit Card Satisfaction Study measures customer satisfaction with the largest small business credit card issuers in the U.S. The analysis provides issuers with a clear distillation ...

Dealership performance rarely fails from lack of effort. It breaks when decisions are made with incomplete visibility and poor timing. With JD Power, you: • Improve stock decisions by knowing the ...

Considering purchasing a certified pre-owned car? Look no further. Read what you should look for and what to avoid before you start shopping to get the best possible CPO deal. Learn about inspections ...

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