California’s total market share of new-vehicle sales fell to 11.4% so far in 2026, while Texas is on the rise, now claiming ...

Despite significant investment by health plans in new digital tools and improved customer engagement, member satisfaction ...

Retail banks have invested heavily in financial advice and support tools designed to create a more personalized customer ...

Core digital banking and credit card experience remains strong overall Only 28% of bank and credit card app customers use virtual assistants, with higher overall satisfaction among those users Virtual ...

TROY, Mich.: 8 Oct. 2025 — What would you do with an extra seven minutes and 57 seconds tacked onto your next vacation or business trip? According to the JD Power 2025 North America Rental Car ...

EV app usage has reached a turning point, as higher engagement is now matched by higher expectations, according to the JD Power 2026 U.S. OEM EV App Report, released today. Electric vehicle (EV) ...

TROY, Mich.: 19 Nov. 2025 — With the average cost of assisted living and memory care rising year over year by 10% 1 and the average rent for independent living rising between 7% and 9% 2, it may come ...

TROY, Mich.: 19 May 2026 — In an era of elevated interest rates and persistent cost-of-living pressures, more consumers are turning to personal loans to manage day-to-day financial stress, yet overall ...

As part of its ongoing analysis of customer experience with residential utilities, JD Power tracks the average prices ...

The percentage of new-vehicle shoppers in Canada who say they are “very likely” or “somewhat likely” to consider an electric vehicle (EV) for their next purchase has increased to 34%, up from 28% in ...

See answers to common EV questions, tax incentives, charging maps & more.