EV app usage has reached a turning point, as higher engagement is now matched by higher expectations, according to the JD Power 2026 U.S. OEM EV App Report, released today. Electric vehicle (EV) ...

As part of its ongoing analysis of customer experience with residential utilities, JD Power tracks the average prices ...

TROY, Mich.: 14 May 2026 — Electric vehicle (EV) sales volumes may have plateaued, but consumer interest has not faded, according to the JD Power 2026 U.S. Electric Vehicle Consideration (EVC) Study, ...

TROY, Mich.: 19 May 2026 — In an era of elevated interest rates and persistent cost-of-living pressures, more consumers are turning to personal loans to manage day-to-day financial stress, yet overall ...

Overall satisfaction with auto and property insurer digital experience declines despite lower premiums Inability to easily compare prices and coverage options limits brand consideration Chatbots and ...

Overall satisfaction with Home Improvement retailers increases 1 point (on a 1,000-point scale) Average customer spend in 2026 increases to $1,617 Areas such as clinics, delivery, installation and ...

Looking for an ideal 2026 Land Rover Defender? Start here to discover how much people are paying, what's for sale, trims, specs, and a lot more!

Opening a New Account is Easier Than Ever in Financial Services ...

JD Power Just Named Its Most Dependable Midsize Car Of 2026 ...

Each year, JD Power awards exemplary automakers, vehicles, service providers, and more based on insights from real, verified owners – not editors or experts. Consumers have relied on JD Power when ...

The JD Power Consumer Lending Satisfaction Study identifies the factors that matter most to borrowers and drive their satisfaction with retail lenders. The study sets a quality benchmark for the ...

Considering purchasing a certified pre-owned car? Look no further. Read what you should look for and what to avoid before you start shopping to get the best possible CPO deal. Learn about inspections ...