Gen Z is no longer the future of the restaurant workforce. It’s the present. This cohort, born between the mid-1990s and ...

Labor demands are crushing many operators from—high turnover rates and training challenges, to mistakes arising from a lack ...

In quick service, operators win or lose on consistency. Every order has to look, taste, and perform the same whether it’s the ...

El Pollo Loco CEO Liz Williams had been a fan of the brand years before becoming part of the team. She lives in Southern ...

This month, Shake Shack is unwrapping a new kind of holiday magic. Meet Cris Crinkle Cut, a plush French fry with a heart of ...

AI is the single most powerful force of our time,” Jensen Huang, CEO of NVIDIA, said. Across conferences, boardrooms, and ...

One day it’s January, and the next it’s already December—and the stack of invoices and inventory logs you meant to keep up ...

Teriyaki Madness, the fast casual teriyaki concept known for fresh, made-to-order bowls so massive and saucy they practically scream your name, has recruited industry leader Scott Shotter as Chief ...

For years, beef tallow was pushed aside in favor of neutral, plant-based oils. Now it is resurfacing in quick-service ...

For more than 50 years, the drive-thru speaker has been a symbol of convenience. But for customers, it’s often been a test of patience—garbled audio, misheard orders, robotic upsells, and long lines ...

Slim Chickens, the 300-plus-unit fast-casual franchise known for its hand-breaded chicken tenders, 14 flavorful dipping sauces, and warm Southern hospitality, is turning up the heat this fall with the ...

Jack in the Box is bringing back Jackmas for its third year, bigger, better, and merrier than ever before. Whether you’ve been naughty or nice, Jack’s got a gift for everyone this holiday season. From ...