Exclusive promotions and loyalty rewards can keep customers engaged. But Olive Garden will need to execute on experience to engender brand loyalty, experts say.

Aaron Powell, who has been at the pizza chain since 2021, will leave his post following the close of its sale to LongRange ...

Grubhub originally settled with the Federal Trade Commission in 2024 for allegedly unfairly blocking consumers and deceiving ...

The chain is in the process of bringing on a new CMO. Previous marketing exec Andrew Rebhun joined Panera as CMO last week.

The company hasn’t “consistently delivered the experience customers expect from Wendy's,” CEO Bob Wright said. To fix that ...

The fast casual chain faced significant expenses following an aggressive expansion. It also suffered from wilting demand and ...

The private equity firm will assume control of a 2,200-unit global chain, with at least 240 stores in the U.S.

The effort comes after the coffeehouse chain pulled the plug on an AI-powered inventory management tool after nine months.

McDonald’s originally added crafted sodas and refreshers to its McCafé platform in May, and the Red Bull energizer is the ...

The salad chain said it faced ongoing pressure on consumer demand, including an indirect impact from the Cyclospora outbreak.

Kevin Kalicak, who has spent nearly 30 years at Darden, will join the fast casual chain on Sept. 7, succeeding Michelle Hook.

The Detroit-style pizza, dubbed the Domino, will help the brand capture meal occasions ranging from afternoon snacks to midnight meals.