Buyers BEWARE!!!! AO Smith does NOT stand behind their product! We purchased a new electric water heater on 01/01/25 and had it installed. On 07/13/25 it started tripping the breaker every time ...

Purchasers of the recalled Reliance, State, A. O. Smith, and Kenmore branded water heaters can call 1-866-880-4661 from 8 a.m. to 8 p.m. EST, Monday through Friday and 9 a.m. to 6 p.m. on Saturday.

A. O. Smith was selected by DOE and TIAX because the firm can manufacture a glass-lined, steel helical coil, which is at the heart of the water heater's heat exchange. The company had been making a ...