Verizon’s Administrative and Telco Recovery fee, which, according to the company’s website, helps to “defray and recover certain direct and indirect costs” its agents incur, will allegedly increase ...

Customers on older 5G plans lose access to free Apple Arcade and Google Play Pass as Verizon pushes users towards myPlan.

TheStreet. Verizon (VZ) , the largest mobile network in the U.S., is continuing to see large numbers of customers cut the cord on phone service, despite recent efforts to keep them from leaving. In ...

Verizon 24/7 live support, new My Verizon app: I don’t actually think you need to update your My Verizon app to get this new look, as their app is mostly just a weird shell for a slow and janky ...

Verizon, America’s Most Reliable 5G Network, Launches Industry-Leading, AI Powered Customer Experience Innovations Provided by GlobeNewswire Jun 24, 2025, 3:30:00 AM ...

Telecommunications giant Verizon (NYSE:VZ) reported Q2 CY2025 results , with sales up 5.2% year on year to $34.5 billion. Its GAAP profit of $1.18 per share was 1.5% above analysts’ consensus ...

Verizon Business Assistant is a GenAI-powered tool helping small businesses automate 24/7 customer interactions via text messaging. Verizon has introduced the Business Assistant, a generative AI ...

Preparing for Advances in AI We are seeing several trends as AI in customer experience continues to drive innovation. These include the use of more chatbots, higher-quality responses, a greater ...

Verizon (VZ) introduces an expanded AI strategy built for hyperscalers, cloud providers and global enterprises. Verizon AI Connect is a strategy and suite of products and solutions designed to ...