AI is transforming the customer experience space, and we're witnessing the start of an arms race. The post Salesforce’s ...

Customer experience platform Genesys receives significant funding to strengthen AI-powered orchestration capabilities through ...

Salesforce, Inc. (NYSE:CRM) is one of the top most profitable NYSE stocks to buy now. On July 31, Genesys announced $1.5 ...

--Genesys ®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce, the #1 AI CRM, to help businesses bring together their data, agents, bots ...

SAN FRANCISCO, Sept. 6, 2023 /PRNewswire/ -- Genesys®, a leader in AI-powered experience orchestration, today announced a strategic collaboration with Salesforce (NYSE: CRM), the #1 AI CRM, ...

Genesys, a provider of customer service and contact center solutions, today announced the availability of Genesys Connect for Service Cloud on salesforce.com's AppExchange business apps marketplace.

The application, called Genesys Connect for Service Cloud, will integrate with the Salesforce.com platform to allow for voice and multi-social network customer service capabilities.

Genesys®, a global cloud leader in AI-Powered Experience Orchestration, today announced $1.5 billion in new investment commitments from Salesforce and ServiceNow, with each company agreeing to invest ...

Investment strengthens Genesys' partnerships with Salesforce and ServiceNow to accelerate agentic AI customer experience orchestration.

News provided by Genesys Sep 06, 2023, 8:00 AM ET Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce ...