Communications Platform as a Service is becoming a go-to innovation for large and small agencies looking to improve the citizen experience. CPaaS replaces massive call centers and old-fashioned ...

Many federal organizations can benefit from a full-stack hypervisor solution and achieve a new level of workload portability and agility. The importance of customer choice cannot be overstated in the ...

The workflow tool is complex to set up but automates a variety of manual processes, improving employees’ experience.

Agencies can learn from the Army AI Integration Center and technology partners to close the skills gap and boost productivity ...

The most effective artificial intelligence infrastructure strategies deliver new capabilities without neglecting governance, ...

Here's a look at the 10 most common mistakes that all organizations make. Each mistake is paired with an actionable solution ...

If 2025 was marked by the rise of Salt Typhoon cyberattacks on public agencies, 2026 could be considered the year of these assaults on steroids. Multiple state-sponsored groups affiliated with China, ...

The biggest pitfall agencies make in migrating to the cloud is attempting to have their inexperienced IT teams establish landing zones, when vendors can accomplish that more securely — and with ...

Nathan Eddy works as an independent filmmaker and journalist based in Berlin, specializing in architecture, business technology and healthcare IT. He is a graduate of Northwestern University’s Medill ...