Canadian HR Reporter

How are employers using AI agents in Canada?

Canadian business leaders are rapidly moving toward a future where humans and AI agents work side by side, with many already ...
Canadian HR Reporter

Using AI to mask accents of call centre agents 'misleading,' says union

“Speech-enhancement AI leverages cutting-edge speech-to-speech models to transform audio in real time. These models directly ...
Canadian HR Reporter

Report identifies gaps in identity visibility, AI readiness in Canada

The Zoho report says 73 per cent of Canadian organisations lack complete identity visibility across their workforce, ...
Canadian HR Reporter

When 'requested' isn't 'required': BC arbitrator draws the line on training pay

In a decision published on April 27, 2026, arbitrator Christopher Sullivan dismissed the policy grievance filed by the ...
Canadian HR Reporter

Pandemic pay locked in: Arbitrator rewrites quarantine rules at Toronto hospital

The ruling, issued under Ontario's Hospital Labour Disputes Arbitration Act, also increased the employer's RRSP matching ...
Canadian HR Reporter

AI and ‘the art of the possible’: HR leaders from BC Hydro, CBC weigh in

Carolynn Ryan, Karen Bateh discuss strategic workforce planning, changing skills for HR, real-use cases and AI agents ...
Canadian HR Reporter

Sarah Dobson

A long-time journalist, Sarah Dobson is the managing editor of the Canadian HR Reporter group. Having been involved with this HR publication for nearly 20 years, Sarah knows the readership well and is ...