Traditional call centers have long relied on Interactive Voice Response (IVR) systems. However, Yeastar has already laid the foundation for the next evolution with AI-powered transcription and ...

Late last month, the industry learned that Anthropic was developing Claude Capybara, also called Mythos, a powerful new AI ...

Ethio telecom, in partnership with the Ethiopian Toll Roads Enterprise (ETRE), has launched an RFID-powered digital toll payment system and service management platform powered by telebirr, enabling ...

Kaspersky has identified a new variant of the SparkCat Trojan in the App Store and in Google Play — a year after the ...

Sixty60 has become the first online retailer in South Africa to introduce a fully personalised Smart AI shopping assistant, ...

Payment links solve this problem easily. Instead of relying on manual transfers or back-and-forth communication, you send a single payment link. The customer clicks the link, pays using their ...