The investment-research platform moved conversation intelligence onto a vendor it already used, cutting that spend by 50% while preserving three years ...

The global leader in sales enablement made its top sellers' outbound results repeatable across the whole go-to-market team by layering AI-assisted pro ...

LangChain, Conviva and CoreWeave leaders say scoring AI agent conversations one at a time hides broken products — and explain ...

The business school of The Catholic University of America built ZoomInfo into its Sales Practicum course to close the gap between conceptual coursewor ...

Zillow's SVP of Engineering says its AI ROI claims are credible only because of a DORA metrics baseline built years before ...

An autonomous AI agent breached Hugging Face for a weekend undetected, and safety guardrails blocked defenders' own forensic ...

The healthcare research and consulting company moved from a reputation-driven inbound model to a data-led outbound engine, reporting higher conversion ...

The recycled packaging manufacturer paired its door-knocking sales tradition with verified contact data and buying signals to reach decision-makers di ...

Organizations revising their self-assessment downward are overwhelmingly the ones that have moved AI agents from pilots into ...

This is what I call the 'Cleanup Trap': The false belief that an organization can pipe fragmented, inconsistent, and ...

Intuit's AI VP explains why natural-language handoffs broke its agent orchestration layer, and why rebuilding twice in four ...

LinkedIn rebuilt Kubernetes for agent speed, Walmart tackled duplicate agents, Zendesk its data pipelines: three fixes for ...