There are humans today doing jobs that don't require the level of intelligence that a human has,” Forrester’s Max Ball said. ...

Companies invest in complex programs designed to facilitate daily tasks, but poor implementation leads to few workers ...

Managers who oversee front-line workers are best suited to know what’s happening on the front line, why it’s happening and ...

Menopause symptoms typically occur during a woman’s peak career years and can contribute to lower productivity, greater ...

Employers may be automatically liable when supervisors harass employees, the government has previously warned.

Here’s a roundup of numbers from the last week — including how artificial intelligence will affect customer service jobs.

Chicago’s Admiral Theatre in late May settled allegations it allowed customers to engage in unwanted touching of female ...

HR leaders are faced with finding ways to implement new technology, upskill workers on those tools and hire others with the ...

Modern recruiting is marked by an “algorithmic monoculture” in which only a small number of vendors supply applicant ...

Probably, veteran HR professionals say. Certifications aren’t the be-all and end-all, but they may give practitioners a ...

While courts have said there may be a “strong moral and humanitarian obligation” to inspect situations that set off an alarm, ...

The 5th Circuit rejected a plaintiff’s argument that the high court effectively eliminated his need to show he was treated ...