“Yesterday, we did not meet the standard of excellence you expect and that we expect of ourselves,” V erizon said in the ...

Verizon says a software problem caused the glitch and they are conducting a postmortem, but experts say outages are "a fact ...

Verizon, the country's largest cellphone provider, apologized Wednesday night after issues lasting much of the day left ...

Verizon Wireless said it will provide credits to customers after a widespread outage disrupted mobile communications.

Tracking site Downdetector said it received 2.3 million reports of outages in the 24-hours starting Wednesday at 11 a.m.

DAVID SAID HE WAS THROUGH PAYING FOR EXTRAS HE DIDN’T NEED. I DIDN’T UNDERSTAND WHY I WAS PAYING SO MUCH. I COULDN’T GET ...

Verizon customers across Rhode Island and beyond were abruptly cut off from calls and data when a massive wireless failure ...

Press and hold the side button and one of the volume buttons (either work) until the Emergency SOS slider appears. Drag the ...

Verizon is offering customers a $20 account credit following a massive outage that brought down service across the US on ...

Verizon has confirmed that yesterday's nationwide wireless outage was caused by a software issue, though the company has not ...

Over 1.5 million Verizon customers had reported outages, according to Downdetector, but by late Wednesday the company said ...