Sprinklr, providers of a unified customer experience management platform, at its CXUnifiers 2024 event in New Orleans, unveiled a number of significant innovations across the Sprinklr Unified-CXM ...

BigCommerce, an e-commerce platform provider, has launched the B2B Edition Open Source Buyer Portal, giving manufacturers, distributors, wholesalers, developers, and agency partners creative control ...

"Semji's innovative extension connects the dots between content strategy and performance while enabling our CMS users to stay focused and efficient." With this integration, creators can craft fully ...

CallRail's Multi-Conversation Insights feature aggregates campaign-level insights across multiple interactions with leads.

The two companies will integrate Genesys Cloud with ServiceNow Customer Service Management in the new Unified Experience from Genesys and ServiceNow.

It's no longer just about the quantity of ad placements; the focus is increasingly shifting toward the quality and relevance of these placements.

With Nylas Email for Salesforce, Salesforce admins and revenue teams can now capture complete customer email context and data from all users directly within Salesforce.

With the 2024 election cycle now in full swing, the economy is a major factor on voter’s minds as they consider their candidates. Inflation, interest rates, and higher prices for everything from eggs ...

J im Vaughn, global head of pricing advisory services at Zilliant, has updated his book, Stop Racing in a Blindfold!: Big Data + Pricing Science Drive Bigger Profits, to address t ...

Revenue intelligence is gaining prominence among sales and revenue leaders as a valuable tool for improving pipeline visibility and forecasting, gaining actionable insights to advance deals and ...

At Qualtrics X4 event, dozens of AI-based innovations come to Qualtrics solutions for insights from front-line workers and customers.

But today, the tie-in to CRM systems is significant, particularly as payment processing becomes more of an integral part of the e-commerce and sales functions. It’s no surprise, then, that technology ...