Delta CEO Ed Bastian said the airline went "too far" in its recent changes to its SkyMiles program. He said the airline will announce modifications in the next few weeks.

Delta Air Lines “moved too fast” in overhauling their SkyMiles program and lounge access policy, CEO Ed Bastian said at an event this week, and changes are coming.

Delta Air Lines will make “modifications” to its SkyMiles frequent flier program after receiving negative feedback from customers to changes it announced this month, the company’s chief ...

Delta CEO admits policy changes 'went too far,' plans for modifications. In 2025, Sky Club access will be limited to a certain number of annual visits.

Delta Air Lines CEO Ed Bastian admitted that the airline "probably went too far" with recent changes to its SkyMiles program, and said that there will be modifications.

Delta Air Lines could be adding a basic version of its higher-end fares, and teased a growing number of premium seats in the ...

Delta CEO Ed Bastian sent an email to SkyMiles members on Wednesday outlining the changes. REUTERS. According to Bastian’s email, fights and miles still won’t count toward elite status, and ...

Changes to the SkyMiles program announced in September upset many frequent flyers. What Delta's doing to address those customer concerns only goes so far.

In news that will likely be welcomed by Delta Air Lines loyalists, big upgrades are on the way for Delta One flyers. Better yet, the airline has a slew of updates across its network and fleet planned ...

Delta walks back plans on controversial SkyMiles changes 03:44. MINNEAPOLIS — The Delta Air Lines CEO seems to be walking back some major changes the airline recently announced to its loyalty ...

Ed Bastian, the CEO of Delta Air Lines Inc., speaking in 2022. Bastian said this week that changes to the airline's SkyMiles program, which have drawn criticism from many travelers, may have been ...