NEDA’s chatbot Tessa reportedly offered people with eating disorders advice that explicitly went against its own stated beliefs. Photo: Ground Picture (Shutterstock) AI chatbots aren’t much ...

NEDA says it didn't know chatbot could create new responses . NEDA blamed the chatbot's emergent issues on Cass, a mental health chatbot company that operated Tessa as a free service.

An AI-powered chatbot that replaced employees at an eating disorder hotline has been shut down ... The NEDA helpline workers who had been fired and replaced by Tessa wrote on May 26 that they were ...

NEDA claims the chatbot, is “NOT a replacement for the Helpline.” That’s despite the fact that it is, literally replacing the helpline—which again, won’t exist in any form as of June 1.

The National Eating Disorders Association (NEDA), a nonprofit organization aimed at supporting people impacted by eating disorders, said on Tuesday that it took down its chatbot, dubbed “Tessa ...

Chatbot, you’re fired. The National Eating Disorders Association disabled its chatbot, named Tessa, due to the “harmful” responses it gave people. “Every single thing Tessa … ...

Two users said the NEDA chatbot, named Tessa, recommended they lose 1 to 2 pounds per week and told them to restrict their diets. Get more news. on. June 1, 2023, 1:13 PM EDT.

Instead, Craddock said, NEDA would be transitioning to a chatbot named Tessa. (SOUNDBITE OF ARCHIVED RECORDING) CRADDOCK: With a transition to Tessa, the AI-assisted technology expected around June 1.

Tessa was never intended to replace the NEDA Helpline or to help people who currently are in the throes of an eating ... “Can a chatbot help people with eating disorders as well as another ...

An eating disorder chatbot was shut down after it sent 'harmful' advice. What happened — and why its failure has a larger lesson. ... The problem is bigger than NEDA.

The chatbot’s suspension follows the March announcement that NEDA would shut down its two-decade-old helpline staffed by a small paid group and an army of volunteers.

NEDA told volunteers the tool could respond faster and help more people than they could; the helpline was missing almost half of clients’ attempts to contact them, and wait times had surged to ...