NEDA’s chatbot Tessa reportedly offered people with eating disorders advice that explicitly went against its own stated beliefs. Photo: Ground Picture (Shutterstock) AI chatbots aren’t much ...

NEDA says it didn't know chatbot could create new responses . NEDA blamed the chatbot's emergent issues on Cass, a mental health chatbot company that operated Tessa as a free service.

An AI-powered chatbot that replaced employees at an eating disorder hotline has been shut down ... The NEDA helpline workers who had been fired and replaced by Tessa wrote on May 26 that they were ...

NEDA claims the chatbot, is “NOT a replacement for the Helpline.” That’s despite the fact that it is, literally replacing the helpline—which again, won’t exist in any form as of June 1.

Chatbot, you’re fired. The National Eating Disorders Association disabled its chatbot, named Tessa, due to the “harmful” responses it gave people. “Every single thing Tessa … ...

The National Eating Disorders Association (NEDA), a nonprofit organization aimed at supporting people impacted by eating disorders, said on Tuesday that it took down its chatbot, dubbed “Tessa ...

Two users said the NEDA chatbot, named Tessa, recommended they lose 1 to 2 pounds per week and told them to restrict their diets. Get more news. on. June 1, 2023, 1:13 PM EDT.

Instead, Craddock said, NEDA would be transitioning to a chatbot named Tessa. (SOUNDBITE OF ARCHIVED RECORDING) CRADDOCK: With a transition to Tessa, the AI-assisted technology expected around June 1.

The NPR story and coverage that followed led to a tremendous backlash for a couple of reasons. Some of those reasons are fair and are related to a technical problem — more on that in a minute.

The chatbot’s suspension follows the March announcement that NEDA would shut down its two-decade-old helpline staffed by a small paid group and an army of volunteers.

An American non-profit took down its AI chatbot after a viral social media post revealed that it offered harmful advice instead of helping people.. The National Eating Disorders Association (Neda ...

NEDA told volunteers the tool could respond faster and help more people than they could; the helpline was missing almost half of clients’ attempts to contact them, and wait times had surged to ...