[This review was collected as part of a promotion.] I am enjoying my new Samsung washer, especially playing with the many cycle options it has and using the App. Some highlights of the features of the washer in this set are as follows -\n1) Ability to download cycles is unique. the set up was easy to follow\n2) The washer is very large capacity. This is helpful for large families or bulky items. \n3) There are multiple setting and temperature features. This is very handy if you need to vary cycles to to content of the fabric. You can change the temp, speed of cycle, rinse cycles.\n4) I really like the ability to add more rinse cycles - this is helpful if someone has sensitive skin. \n5) I like the ability to delay the wash periods as well. Having a smart washer is a handy and unique feature. \n6) It is relatively quiet to operate\n7) I like that it is energy efficient and seems to use the minimum amount of water required.\n8) There is a detailed manual that prints online that gives detailed instructions on how to operate the washer. This is easy to read and handy - it would have been great if this was included so I did not have to print or download and save, but it is helpful and not printing saves trees.\nSome of the characteristics I think could use improvement -\n1) While I like the capacity of the washer - it is very tall and I cannot reach the bottom of it without a stool. This is a significant disadvantage. I am 5'4" or reference, but I don't think a 5'6" person could reach the bottom either. The design needs to be flattened a bit - it is just too tall.\n2) The quick cycle only works with small loads. - it references 4lbs in the manual, but what does that mean? it takes a lot of clothes to make 4 lbs - is that wet clothes. I tried to quick wash a down blanket and the top would not get wet so obviously it did not get clean. There needs to be a quick cycle for heavy items.\n3) I am still experimenting with super speed, but the cycle times are very long.\n4) The soap dispenser stays wet - I have not had a problem with odor yet, but I am concerned about that.\n\nOverall, I think this washer has met my expectations so far. There are a few items above that I think can use improvement. However, overall the clothes seem to come out clean. The set looks very nice and modern. The washer is very large capacity which is excellent. I have not had any issues with stains not coming out the first wash. Overall, I think Samsung has made a good washer.