Let me be upfront in...
Reviewed on www.homedepot.com·Doordude
Let me be upfront in this review that the subpar rating is not for Home Depot, it is for Clopay and their quality control and overall installation instructions. We recently purchased a home built in 1946 which had an old swing-out style garage door. While some people find those cute, I don't because you can't park in front of them and open the door as well. I purchased this garage door (9ft by 7ft) shortly after Thanksgiving at HomeDepot.com. The price was great at under $600 for the door and tracks. I knew up front it would take up to 2 months to be delivered, but for the price I was willing to wait. \n\nIt was delivered in under two months, and once I had time, I removed the old door and springs and began the process of unpacking the door panels and hardware; first thoroughly reading through all the instructions to get a feel for the process. The process requires putting the door panels up first and then affixing the track system. Well, only after I removed the old door, put the new panels up and temporarily nailed them in place (per the instructions), did I realize I was missing the 4 track brackets which connect the track to the jamb/structure of the garage door. I was also missing the flag brackets which attach the vertical track to the horizontal track (you will get a big box of parts!). I called Clopay and they mailed out via UPS the missing parts, they mentioned similar instances of missing parts on orders when I called. It took 6 business days after my call to receive the parts (all this time I had a non-functioning garage door which was secured via 2x4s I screwed across the door and into the structure to keep it secure).\n\nOnce I got those missing parts, I kept going on the installation stopping once again after I realized the needed 1/4" track bolts were also missing! These affix the track brackets to the track, as well as connecting the curved horizontal piece to the lower piece, pretty important. Well, I had had enough of this and just went to a local garage door company who took pity on me and sold me the 16 needed bolts for a reasonable price. Still, the quality control of the parts is something that needs attention (I called Clopay after this and asked for a refund on the parts I had to buy, I was transferred to somebody which rang and rang for 15 minutes, then the system just said nobody is available and ended the call). This is a major inconvenience to have a garage door locked up for nearly two weeks due to missing parts. Once I got the parts I finished the track, leveled and squared it, and then finished the springs. \n\nA few pointers I will add: 1) The instructions say it will take you 7-8 hours, even without the downtime for parts, I would put that closer to 16 hours (I did this on my own with no help). 2) The instructions need attention. The exploded parts diagrams are drawn at poor detail. There are some instructions that tell the person to connect at a location with multiple hole options, but they don't specify which holes to use. This required me to connect things and then have to undo it once I realized they were not correct, again because I was left to guess in the first place. 3) This kit does not come with the angle steel needed to connect the back horizontal track at the rear. Expect to pay around $100 for the needed steel if you don't already have it. And on that note, for the sway brace it does not specify the needed length. I would recommend using the full edge to edge between the vertical and horizonal opposing brackets (basically forming an Isosceles triangle).\n\nAll in all, I am happy with the door, it functions well and I was able to do all this myself, easily saving $1200-1500 against having it done by a professional overhead door company. The time though I spent trying to get the parts and frustration associated with continuing to find missing parts is not something to be discounted.
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Reviewed on www.homedepot.com·Needs Closure
Overall, I'm happy with the look and performance of the garage door. However, there are two things that caused me to give this less than a perfect review.\r\n\r\nFirst, the installation went smoothly with the local contractor. They were professional, prompt, and efficient. Unfortunately, a few days after the work was completed, I noticed that the corners of the bottom gasket were not sealing the enclosure properly. They were rubbing up against the side seals, resulting in some gaps at the bottom corners when the garage door was closed. This resulted in snow blowing into the garage. I emailed the vendor to fix the problem but never heard back from them. I'll have to do this myself when the weather warms up.\r\n\r\nSecond, the garage door intermittently will not close all the way, will fail to initiate closing, or will stop and then go into reverse. I've tried changing the light bulbs to reduce interference, removing the light bulbs completely, resetting the codes, manually adjusting the closing settings on the motor housing, etc. I've also consulted the website for a solution without success.\r\n\r\nFor these reasons I give my Clopay garage door experience a less than perfect review.
See moreSee lessinstructions were not helpful when installing the low overhead kit
Reviewed on www.homedepot.com·Martin
I installed the doors by myself in about 4 hours (including cutting and the low overhead kit)\n\nThe low overhead kit instructions do not mesh well with the normal instructions (I did not watch the DVD).\n\nThe doors are made well and there is aluminum on both sides, they are not heavy but still look nice.\n\nI installed the springs and no handles, the instructions for the springs were also lacking.\n\nOnce in they work but the carrier for the pulley on the springs that moves, keeps catching p on the bolts for the low overhead extension kit since there are added bolts to hold the low overhead together.
See moreSee lessBe certain to READ the...
Reviewed on www.homedepot.com·1stGarageDoorInstall
Be certain to READ the installation instructions! Installation is particular - perfect and simple IF you FOLLOW directions specifically with precise order of steps. Installation was otherwise straightforward and easy if steps were followed in order precisely.\n\nI gave it 4 stars because of the "hardware" included. Hardware is very cheap - plastic and flimsy, not metal. Did not install it all because of that. We got a garage door opener instead.
See moreSee lessThis garage door looks good...
Reviewed on www.homedepot.com·klbnaz
This garage door looks good and is excellent in sound and insulation value. The only reason I gave it 4 stars is the bottom seal is pretty cheap and will roll under the door leaving a gap on the ends for rodents and critters to enter your garage. I had to stuff some garden hose in the gasket to get it seal properly. They need to provide a thicker gasket for the bottom.
See moreSee lessGreat doors, fairly easy to...
Reviewed on www.homedepot.com·Anonymous
Great doors, fairly easy to install. The overhead track was a bit short to line up with my exiting top supports, necessitating reusing a few sections of old track. One panel damaged during delivery (dented on inside) that was not seen until installation. Not worth worrying about.
See moreSee lessClopay the way to go!
Reviewed on www.homedepot.com·Mayy
Have had installed in September 2022 so far they work really well ..I'm concerned when the cold cold 🥶 gets here ..how will they do.\r\n Had great Gentleman and his crew installed and where with me every step of the way and even afterwards..clopay garage door as expected.
See moreSee lessThe door was a replacement...
Reviewed on www.homedepot.com·HomeDepotCustomer
The door was a replacement door that had failed after many decades. it was easy to install and I just hope it lasts as long as the old one. The tracks and rollers on the new door were not as heavy duty as the old door.
See moreSee lessGood doors but bad packaging
Reviewed on www.homedepot.com·William
Good doors, some parts are cheaper than on the 30 year old doors I replaced. Most of all not happy with most of the doors being dented in on the back side.
See moreSee lessIm happy with my door...
Reviewed on www.homedepot.com·Mary01
[This review was collected as part of a promotion.] Im happy with my door because it looks better than the old one.
See moreSee lessInstalled it with no help.
Reviewed on www.homedepot.com·AVRProject
The instructions stipulate i needed help, but with a little imagination and planning, it got done in one evening, all by myself. Yes, I can lift 300 lbs.\n\nThe Install DVD was helpful, but glommed over some of the technical details - refer to written instructions.\n\nThe written instructions were also helpful, but a couple of the pictures showed the side rails installed upside down and swapped. After a little head scratching, I had to tear them apart and put them back in the correct orientation.\nThe top rail alignment instruction was -- vacant. I used a framing square resting on the top panel edge and suspended it with a broom handle to point to where the top rail should end.\n\nI was replacing barn doors with a smaller garage door, so my install didn't follow the directions. I mounted one side rail, assembled the lower door sections, then mounted the other side rail. I will frame the doorway later to seal it.\n\nThis was my first garage door 'new' installation and I must say I am impressed. I can raise and lower it using one finger.
See moreSee lessI was going to buy...
Reviewed on www.homedepot.com·Curt
I was going to buy the "good" rated door to save some money but ended up buying this door which is rated "better", and I'm so glad I did! If you're on a budget I recommend spending a little more and get this door. This door wasn't that much more money and it was worth it. It has a nice amount of insulation, making it feel more solid. It also has a metal skin on the inside instead of just the exposed insulation, which gives it a much cleaner look and will make it easier to clean in the future. It's not even cold outside yet but we can tell our garage is much better sealed and will be warmer this winter. This was the first time I have installed an overhead door so it took a while to do, but the instructions were very good.
See moreSee lessI have a 15 year...
Reviewed on www.homedepot.com·wunbar
I have a 15 year old house and recently have had problems with the front plastic window grilles breaking, snapping. The door itself has never been a problem and held up quite well. I emailed customer service the serial # on the gargage door and unfortunately they stated this particular model was discontinued. However they had some of the old stock remaining and sent me four grilles (2 right side and 2 left side) free of charge. They arrived within days and fit perfectly. Not often do you come across someone that goes the extra mile but this is exactly what happened with the representative at Clopay. I will definitely consider Clopay for all my future garage doors and entry door needs.
See moreSee lessThis was the first time...
Reviewed on www.homedepot.com·BARRY
This was the first time I ever installed a garage door, and I had no issues. You can open the door with one hand. I followed the direction, and they were very good. The door and hardware were good quality. I had my wife help on the installation (reading directions) and she was a big help. It also helped watching a few videos. We also had to install the low headroom package and that went very well. All of the materials were good quality, and we had everything we needed. Our installation was replacing an old door. Follow the direction and use all new hardware. I just bought a second door.
See moreSee lessI had a cheap very...
Reviewed on www.homedepot.com·jasoncal84
I had a cheap very thin garage door, millimeter thick made of wood. I have a north facing garage door so didn't get the worst of direct sunlight. However, when it got cold outside it would get equally cold in the garage as it would with the heat. After installing this garage door, it made a massive difference when hot or cold outside. I purchased mine in late 2023 with veteran discount and tax at $1,683.98. I had an installer get it installed for about $360. It looks great outside and inside.
See moreSee lessI was looking for a...
Reviewed on www.homedepot.com·DavidM
[This review was collected as part of a promotion.] I was looking for a basic Miami-Dade approved door and this fit those needs perfectly. Honestly is a better build quality than I expected. For a product called Classic Steel value series…it far exceeds expectations. My installer ‘All American Garage Door Inc’ out of Miami, FL was also excellent to deal with. Already had neighbors asking about both the door itself and installers. A big win overall in my book.
See moreSee lessNo longer Cold as a Tomb
Reviewed on www.homedepot.com·Toby Sugden
Bought this door and installed it with minimal help from my better half. Our downstairs basement garage is now no longer freezing in the winter. I imagine it will no longer be roasting in the summer as well. Also the windows allow for some great light for where we store our sensitive plants in the winter. Installation was straightforward and easy to follow for a DIYer. Made easier with a few cordless power tools.
See moreSee lessLove the door. Very well...
Reviewed on www.homedepot.com·R.C.M
Love the door. Very well made and easy to install. I did it without instructions. I am the above average person for assembly though. It's a clean looking door inside and out. If you have magnets for car, great place to but them. The ez wind springs made piece work of that part of the install. Never had them before, will have to see how they hold up. They are not that expensive to replace if need be. (Future)
See moreSee lessMy 40 year old wood...
Reviewed on www.homedepot.com·Susu
My 40 year old wood doors were rotting away...I tried to duct tape and glue the bottom panel on...pitiful mess. I saved my pennies and got two new sparklie clean white Clopay metal doors with window panels....I just love them...my family and friends are probably getting sick of my sending them photos...but my neighbors are really glad I got rid of the "blight" on the neighborhood. Love my new garage doors!!!
See moreSee lessWe just replaced old door...
Reviewed on www.homedepot.com·Vera
We just replaced old door for 22years with same look alike door because old door was cracking around the outside windows and we just got new vinyl siding 2 years ago so now the house is updated. The installer did a great job and he came at 9am left at 1pm and cleaned up all the mess, I would recommend the company to anybody that needs a new garage door, Thank You Very Much.
See moreSee lessGood quality door, fit was...
Reviewed on www.homedepot.com·jetmex
[This review was collected as part of a promotion.] Good quality door, fit was perfect and they are really easy to open and close. The insulation should help keep the temps down in our humid summer heat. I do wish that some handles had been included for the bottom of the door to assist in opening and closing. Small nit, very happy with these garage doors!
See moreSee lessWe opted for the max...
Reviewed on www.homedepot.com·River House
[This review was collected as part of a promotion.] We opted for the max R-value 2" thick door due to the direct eastern exposure to the hot Florida morning sun. The twin 12' tall doors stay very cool on the inside which helps keep our non-AC garage space from becoming overly warm. Numerous people have commented that the doors roll very quietly.
See moreSee lessThis garage door is an...
Reviewed on www.homedepot.com·mark26
[This review was collected as part of a promotion.] This garage door is an awesome. It instantly elevates curb appeal while completely transforming the garage into a quiet, temperature-controlled space. The build is rock-solid, and the ultra-quiet operation makes it a massive upgrade over builder-grade models.
See moreSee lessI am extremely happy with...
Reviewed on www.homedepot.com·Gordo123
[This review was collected as part of a promotion.] I am extremely happy with our decision to upgrade and replace our garage doors. The original doors were also Clopay but were wood. They lasted for over 27 years. When it came time to replace we went with Clopay Classic Steal and they look and function great!
See moreSee lessClassic Steel Insulated Garage Doors
Reviewed on www.homedepot.com·YKuipers
[This review was collected as part of a promotion.] I recently began remodeling my garage, and Clopay was the first product I bought. The Insulated Classic White Steel Garage Doors were my choice. As lovely on the outside as it is within. What a significant temperature difference the insulation made.
See moreSee lessGood door but poor manufacturing quality
Reviewed on www.homedepot.com·sportpilot
I bought two doors and returned the first one that I opened seeing dents on the interior side of the top window panel. My local Home Depot had one more in stock. These dents seemed to be impact damage from an exterior force as this panel was the outermost in the packaging which also seemed seemed to be dented. No problem just exchanged for another.\r\n\r\nI installed both garage doors and found large wrinkles on one panel in each of the two doors I installed. Other reviews here also mention this manufacturing defect, seems this is frequent problem in manufacturing.
See moreSee lessNot only does it work...
Reviewed on www.homedepot.com·Rauhanlapsi
[This review was collected as part of a promotion.] Not only does it work smoothly \nAnd is good looking!\nIt was installed in half an afternoon by a single person \nIt has a solid white interior surface which provides a huge amount of light whether open or closed. \nGood thinking!
See moreSee lessDIY. Replace our 1950's garage...
Reviewed on www.homedepot.com·Pogi
DIY. Replace our 1950's garage door. It took us 4-5 hours to remove the old garage door and install the new one.Quality of the garage door is good for $600. Just watch couple videos how to install in the internet and read the intructions couple times you will be saving $$$.
See moreSee lessBeautiful Doors, Changed Look Dramatically!
Reviewed on www.homedepot.com·Clopay Barn Door
[This review was collected as part of a promotion.] Love these doors; affordable and changed the look of the front of my house. Neighbors think they look great also. Very nice addition to the house while increasing cub appeal and differentiating my home from the neighbors!
See moreSee lessThe construction of this door...
Reviewed on www.homedepot.com·SRP846
The construction of this door is excellent. It was easy to install by myself a do it selfer. It's been about two weeks now and looks like it's ready for the long haul.i placed the order online and such an easy process. I picked it up at the home Depot in South Portland,ME
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