Overall I'm pleased. Wished the massage was where you could choose but I'm learning it loosens up your back starting with the first one. The heat is only in the seat and not as warm as I'd like it but still OK. Heat in the back would set this recliner apart from others. \n\nI bought it in black with the hopes of buying the sofa and loveseat in the brown. We will buy another one in black. The quality is very nice but unfortunately they used fake leather to cut costs. This recliner at its price should not have had any cost cutting measures. The salesmen state its full leather but it isn't. \n\nI'm pretty impressed after a month of owning it. The leg movement is a tad jerky at times but I'm sure either it will work itself out or I'll call Ashley out to make an adjustment. My neck and back pain has certainly subsided after having this chair. \n\nThe zero gravity isn't 100% but good enough for me. You can recline back and sleep in it if need be. The adjustable headrest is awesome. You can recline back and watch TV with no issues. The seat is firm but not hard, which will last for years on end. I have no issue with it, in fact I'm happy for having a little firmness for my back and neck. \n\nI'm 5'9 and my husband is a tad over 6', we both have no issues. It's built for us taller people. My feet don't hit the floor unless I've got shoes on. So shorter people may out may not like this. I like it. The foot extender is great for full leg support. The depth of the seat goes far enough back for taller people. The width is plenty with a few inches extra. It's not narrow. \n\nThe good: great zero gravity, made for taller people, plenty of width, cupholders can be flipped for a coffee mug, lighted, nice storage, USB C and A, heat, massage, power headrest and durability/good quality workmanship. Easy to put together. Took me maybe about 5 minutes to put together and power up. It is very heavy, so it isn't a piece of furniture that will slide around whenever you sit in it vs some other large name brands. \n\nThe bad: No lighted cupholders (I added lighted pucks), no storage lighting, one LED color in blue, slow charging only, could recline a tad more (it's flat but not all the way flat), could have leather sides vs fake leather for the price, more heat especially for the back and the option to select the massage. \n\nAgain, we are happy and it checks all the boxes but it could have been tweaked a tad bit more like the sofa and loveseat was.