The LG Washing Machine is...
Reviewed on www.homedepot.com·TampaHome
The LG Washing Machine is a very nice, solid machine. Although stylish looking, the focus of the machine should be more on function like making the controls and laundry easy to see.\n\nI gave this washing machine a 4 of 5 stars. It lost 1 start due to being “too stylish”. It has a smoked glass covering the control panel and coving the laundry drum. You cannot see the labels (especially the Power/On button when the machine is off and it is not lit up). The smoked glass prevents you from easily seeing into the laundry tub and it does not allow you to see how dirty the water is (our previous LG washing machine had a clear glass lid and the dials were clearly readable – not behind smoked glass). The cellphone camera’s pictures make the controls and drum more easy to see than in real life (as a tip, I use the cellphone camera to better see the clothes/water). Finger prints on the glossy control panel and cover are very noticeable. It should be noted that this machine does *not* have a Soak feature (however it appears cycles like Deep Wash take an extra-long time during the wash cycle which sort of incorporates a Soak). Also, the lid does not stay up by itself unless it is open about 90 degrees (not good if there is a shelf above the washer).\n\nWe spent some time trying each of the cycles of the washing machine, from Normal, Quick Wash to AI Wash, Bedding and Waterproof. It is definitely a nice feature to have the Bedding and Waterproof cycles (which are missing on some other washing machines). We tried different cycles with small loads to extra-large loads and all were left clean and completed without issues (our previous LG washing machine would, more times than not, get a UE (Un Even load) code – wasting water as it tries to correct it 3 times before failing to complete the wash with very wet clothes and taking additional hours to do laundry).\n\nThe 45 page Owner’s Manual is missing pages 19-28 (these are different from pages 19-28 in the printed manual). These pages should be in the provided manual as well as a laminated Quick Start Guide to keep near the machine. These important pages cover detergent use, the control panel, time and status display, a wash cycle chart, cycle modifiers, options and extra functions. The manual doesn’t explain what TurboWash 3D or AI options are, which would be educational and of interest.\n\nThis LG washer can use the LG ThinQ app which is very nicely laid out and full of features. You can use the app for adding a single custom load of laundry to the machine (like Delicates, Baby Wear, Econowash, Swimwear, etc.) The app also has delayed start (nice to start before getting up in the morning) + remote start (not sure why), performing diagnostics (it tests 6+ operations – Water Supply, Drain, Water Level Sensor, Door, Motor, Temperature Sensor, Etc. (not sure what Etc. covers)). It also shows the amount of energy used by the machine (by day, week, month, year) as well as number of cycles (by week, month, year). It even has a counter of the number of Cycles that have been done before it recommends a “Tub Clean” (30 cycles). The washer also integrates with Google Home so that it can broadcast that the wash is complete through Google smart speakers (and also on your cellphone). And there are also 12 downloadable “end-of-wash” signals that are played when the wash cycle is complete (including Vivaldi Winter, Bach’s Minuet in G major, Beethoven’s Symphony No.5 or No. 9).\n\nComing from a 10 year old LG WT5070CW to this very capable LG WT8400C, we no longer dread doing laundry.
See moreSee lessI'm giving this machine stars...
Reviewed on www.homedepot.com·Natt
I'm giving this machine stars because it's not my favorite. When purchasing a washing machine I always look for ease in washing. Washing should not be complicated. It should be as easy as selecting your load size add your clothes and your detergent and go. This machine does not offer any of that. Well it has 20 different settings. But none of them offer the option of a small load, medium load, large load or extra large load. This is AI technology meaning it detects how much water your clothes need and what load size it is and determines how much detergent and fabric softener is needed. From day one using this washing machine, it has not filled my laundry tub enough to cover or wash my clothes. I've tried many different load cycles. I've tried the bright whites. Which is mainly what it states, bright whites. I've used that because it washes on hot and it's supposed to be I guess a large load. Doesn't cover the clothes. If you do a normal load it barely puts any water in there. I did my queen bed sheets in, hit bedding. Selected hot, High spin cycle. I'm going to post pictures to show you exactly how this did not do my sheets. It might have filled a quarter of an inch of water in the drum. 3/4 of my sheets were sticking out. My husband said just let it go let's see what it does. We watched it as it went through the cycle, never getting the sheets wet never agitating them to get them wet or to wash them. Now this one does not have a normal agitator this has an impeller which is fine I wanted a washing machine that had a huge laundry tub without an agitator because I have a queen sized blankets which need washed in a machine that does not have an agitator. This way you have more room to do it. I called LG several times. Explaining to them it does not matter what kind of a load I put this on. My clothes are not getting enough water in there to cover them or wash them. The woman from LG, reading from the LG playbook, capped saying that their machines are designed to save water. She asked me three times are my clothes coming out clean. All of which I stated no, they are not because the water is never covering them. Went back to saying our machines are designed to use less water. Asked me again if my clothes are coming out clean again I said to her no they are not. Totally , I hung up. I do not know how to get this machine to cover my clothes to wash them unless I use the Deep fill cycle. Now we're wasting water. When I need to wash my delicates which consist of maybe six to eight items. I do not want to have to use a deep fill setting to get my clothes covered with water so that they wash. Now on to the automatic dispensers. They do not work. I've had this machine for 2 weeks, and it has never dispensed fabric softener. The level has never changed. I'm just not very happy with this machine. You shouldn't have to go into stress mode trying to learn how to use a new machine. So for now I'm basically using two settings just so my clothes get semi wet and washed. Another thing which is minor but make sure you have a rag handy because the top of the machine is made of glass and it marks a lot with fingerprints.
See moreSee lessReceived product; delivery crew was...
Reviewed on www.homedepot.com·MacGyver62
Received product; delivery crew was very nice. Installation was quick and they tested product before leaving. Started using product the next day. Washer is fairly intuitive to use; didn't need to refer to user manual to use. A little disappointing that we had to use technology to get details about some features and had to refer to full User Manual which is only online (I guess that's the way of the future). The machine works great. The turbo wash feature is nice as it washes loads quickly. We haven't had a really dirty load so we'll have to see how the turbo feature works on very soiled loads. When starting the machine, the default temperature choice is hot; not ideal as we are having to change the temperature each time we start a load. Not a deal breaker but previous LG machines we've owned defaults could be reset and also had a custom load feature that could be programmed for loads that are frequently used as well as a choice for signal volume control, nice features that is missing in this newer machine. Overall, very nice machine. The tub is very large and can handle large loads. The agitator is close to the bottom of the tub which reduces the possibility of ties of strings on clothing getting stuck or wrapped around the agitator. The black looks really nice, but it is high maintenance as it needs to be wiped down often as dust shows immediately. That's the trade off for a dark color. The machine does come in a lighter color if that's an issue. We are very happy with the machine and would recommend it.
See moreSee lessThis is a good washer...
Reviewed on www.homedepot.com·SDGuy60
This is a good washer with lots of features. The smart technology helps minimize the waste of excess water while still performing a good quality wash. This washer also has the LG ThinQ app to help fine tune the wash cycles from heavy blankets to clothes as delicate as baby clothes the smart washer detects how much clothing is in the machine and that’s how it adds its water. All this washer needs is hot water, cold water and your standard 120 volt plug in. It does not come with the hoses for the hot and cold water but does come with the power cable and discharge hose already connected. Although it is a great washer, there is also a few cons. The washer is tall so if you are not tall and have short arms, you were struggle a lot to reach the bottom of the barrel for the clothes. The top is a plastic type of material and the dashboard is touch screen so it will scratch and you will see all finger print marks on it. Lastly, it seems that at times the washer struggles to detect how much clothing is really in the machine because often some of the clothes don’t ever go under water during the initial scrub. My way around all the clothes properly washing is to always click on the deep cycle to add more water. Overall, it is a good washer.
See moreSee lessAfter 20 years my old...
Reviewed on www.wayfair.com·Jrp10
After 20 years my old reliable broke and I was forced to make a choice on a new machine. I was really impressed by the look and features of this washer and it was on a deep discount so I was sold. It’s been a month now. It is great for larger loads and I feel like everything comes out super clean. It is not so great for very small loads. The detergent tray always has excess product/water when I am preparing to start the next cycle so that’s a little annoying but not a big deal. Overall happy with this machine and hope it lasts a long time.More
See moreSee lessI guess I thought I'd...
Reviewed on www.wayfair.com·Ghigau22
I guess I thought I'd be more impressed from the reviews and LG name...honestly felt like I settled and I'm bummed. No delicate or prewash options. No light to see inside, top glass gets dirty immediately as it's not fingerprint proof, locks when filling vs. only when the washing begins, exact location required for to use app so I can't use it since LG doesn't need to be able to track my phone location-weird!!! Has a powder drawer but not a pod one, it makes the most hideous white noise screeching hum during the wash and it's VERY loud when filling. It's nearly impossible to customize ur wash...ur pretty much stuck to the preset options...example I can't use deep fill, turbo wash, warm water all together. Some brands have really cool features like a facuet in the tub for scrubbing or a mini scrubber that holds detergent that sits in the top, removable impeller, this has like nothing extra. Size and capacity are ok. I'm short and I can reach the bottom easily. It's sleek looking but honestly the gray matte looks like cheap paint next to my (other brand) gray shiny washer. So far we haven't had the dreaded black streaks some folks mentioned. It has short cycles such as Deep Wash which is less than an hour. It also has delay wash time that are I think up to 16 hrs which is kinda cool. Wish it had like a 20 hr one so u could have it done for the next day right before u need it.More
See moreSee lessNot a very good experience
Reviewed on www.lowes.com·Dennis
My wife and I were at your store earlier this month to purchase a dryer, we enede up buying a dryer and washing machine. We were trying to get delivery, but we were outside of the 75 Mile radius for delivery. We ended up renting a Lowes truck in Middletown to pick up our purchases. Sad to say, that when I returned with the truck, to pick up out purchases, the original washing machine that we had paid for was suddenly gone, employees could not locate it in the store. This made for a very uncomfo...
See moreSee lessMore quiet agitation than other brands.
Reviewed on www.lowes.com·DPlanter
I like the much quieter agitation of this impeller machine. This machine is on the 2nd level with a hard surface floor and the pipes on the back of the machine back to a bedroom. Our last machine with the wild agitation used to bounce the lines off the walls and we had to install soundproofing behind them. I like the smooth and sleek black glass type material as the lid and the control panel. It appears that buttons etc. cannot be damaged easily by water. It seems to be very efficient thus far a...
See moreSee lessOK so far
Reviewed on www.lowes.com·kinme
Great capacity, quiet, fairly easy to figure out how to work it. I just question 1- how well it washes on NORMAL cycle - some frequent food stains that my old agitator washer used to remove, do not come out with this machine unless you set it on vigorous wash cycle. 2- Some items like down comforter required extra rinse to get squeaky clean. It may just be I haven't figured out how to maximize the settings. I'll keep working with it and hope that's the case.
See moreSee lessWe bought this about a...
Reviewed on www.wayfair.com·Anonymous
[This review was collected as part of a promotion.] We bought this about a month ago and it has been a learning curve as it is so different from our other washers. The one thing I do not like is the amount of water in the tub on a normal cycle as it isn't enough to cover the clothes in it. This leaves them dirty and smelly. We have to use another setting to get enough water but other than that, we like it.More
See moreSee lessWe bought this about a...
Reviewed on www.walmart.com·defaultForRating
[This review was collected as part of a promotion.] We bought this about a month ago and it has been a learning curve as it is so different from our other washers. The one thing I do not like is the amount of water in the tub on a normal cycle as it isn't enough to cover the clothes in it. This leaves them dirty and smelly. We have to use another setting to get enough water but other than that, we like it.
See moreSee lessOverall the washing machine is...
Reviewed on www.wayfair.com·Averageuser
Overall the washing machine is good. It is a little complicated to use. Getting it to default to using cold water and not use fabric softener was much harder than it should be. It is fairly quiet, has great capacity and has a great selection of cycles. \nMy biggest complaint is the sloped lid. You can’t put anything on top of it without it falling off.
See moreSee lessOverall the washing machine is...
Reviewed on www.abt.com·averageuser
Overall the washing machine is good. It is a little complicated to use. Getting it to default to using cold water and not use fabric softener was much harder than it should be. It is fairly quiet, has great capacity and has a great selection of cycles. My biggest complaint is the sloped lid. You can\u2019t put anything on top of it without it falling off.
See moreSee lessI bought this washer and...
Reviewed on www.wayfair.com·Mommyof4
I bought this washer and dryer almost a month ago, and really like them. The only thing that i am disappointed about.is that it doesn't have the download capability for other wash cycles. When i purchased the machines, i was told by the retailer that i would be able to download other cycles, but when i went to try that option was not available
See moreSee lessThis LG washer is quite...
Reviewed on www.wayfair.com·Delilahkaye
[This review was collected as part of a promotion.] This LG washer is quite beautiful. Love the full glass top. It is soft close. One of the best features for me, so far, is the automatic detergent dispenser. There is also an automatic fabric softener dispenser, but you have the option to set that as a second detergent dispenser. This is a great option for us as we typically don't use a liquid fabric softener, but we do switch back and forth between two different detergents. The automatic dispensers are a game changer as we have teenagers that tend to use too much detergent.\nHuge capacity! Even though it is large capacity, I do not have an issue with reaching items in the bottom of the tub as I did with our last washer. That is a huge plus for me! \nThere are a lot of preset cycles to choose from, or you can create your own through the settings menu. The cycle you set shows the time to complete and I find that it has been pretty accurate. The AI cycle is new to me, but a neat concept that I am exploring. The spin cycle did a great job on the towels, which cuts down on drying time. Little to no vibration during the spin cycle. Pretty Impressed!\nUsing the LG ThinQ app, you can do even more customizations. A couple of fun ones are you can change the startup greeting screen (ours is currently a snowman) and tune that plays when a cycle is finished. You can also get an alert on your phone or watch through the app when the cycle is finished.\nThe built-in faucet is perfect for treating stains or a quick rinse if you don't have a sink in your laundry room. \nOverall, we have been happy with this purchase. Such a great upgrade to get you through some mundane chores.
See moreSee lessFirst, I have to hand...
Reviewed on www.homedepot.com·Kevin
First, I have to hand it to the Home Depot team. Delivery was on time and smooth, and the installers gave me a quick overview of the installation. The machine is a considerable step up, and the design is well thought out. For example, our old machine is only four years old and has rust developing around the bleach reservoir (see Photo). However, this unit uses a plastic case that ensures I won’t deal with rust.\n\nThe control console of the LG washing machine is a breeze to navigate, with no delay when selecting a wash function. The top-loading door and detergent reservoir are generously sized, a feature I find particularly convenient. In contrast, our previous unit's reservoir only extended halfway, causing occasional inconvenience. \n\nWe decided on the LG unit with an agitator, and the difference in cleaning performance was noticeable. Having previously purchased a unit without an agitator, we found that some clothes didn’t seem to get as clean, and we even experienced some unusual ripping. However, after the first wash with the LG unit, our whites came out noticeably cleaner than with the previous non-agitator unit.\n\nLastly, the technology. There is a whole host of options available through the LG ThinQ app. Downloading and linking to the washer took about 4-5 minutes. Notably, you can remotely rerun the washer machine after completing the current cycle. Also, you can turn the machine on or off remotely. Among many other exciting features, the Tub Clean Coach is nice because it tells you how many cycles you have run before you should consider running the tub clean cycle. Also, you can quickly reference the manual and receive a live status of the washer.
See moreSee lessPros: very deep washing tub...
Reviewed on www.wayfair.com·Dwarden
[This review was collected as part of a promotion.] Pros: very deep washing tub Easy to reach into No agitator Cleans clothes very well AI wash seems to be my go to option Cons: No drum light?!? Feel like engineering really missed the mark with that one. Why even have a glass top? No steam optionsMore
See moreSee lessGood bones not so on ease of use
Reviewed on www.walmart.com·Lincoln echo
[This review was collected as part of a promotion.] This is my second lg washer the first one was more into wash loads like towels.whites and delicates with easy to read control board. The second is more of a guessing game tried to program with app but has its own set of levels.
See moreSee lessI bought this a month...
Reviewed on www.wayfair.com·Ccv8
[This review was collected as part of a promotion.] I bought this a month ago, the clothes come up really clean. I wish it had more functions. The only thing I don’t like it that after done with the cycle there is some water left on the softer and liquid soap dispenserMore
See moreSee lessOkay Washer
Reviewed on www.lowes.com·KACool53
My LG top load washer is an okay washer! So far, it is quiet and gets the job done. Presently, my only problem with it is at 5’1” tall it is hard to reach into to retrieve the clothing. This is when I wish I still had my front loader.
See moreSee lessI have been trying to...
Reviewed on www.walmart.com·PAGirl75
I have been trying to pause the washer during a soak cycle to extend the soaking time. After about 10 minutes, the washer begins to drain due to "inactivity". How do I extend the soak time without it doing that?
See moreSee lessI bought the large tub...
Reviewed on www.wayfair.com·Sassywax
I bought the large tub and no agitator and love it. I do not like that I cannot set my settings and save them it wants to default everything to hot water and high spins. The phone app is not helpful.More
See moreSee lessThe washer works well and...
Reviewed on www.walmart.com·Woody11456
The washer works well and quiet. They only drawback, is the detergent (liquid) does not dispense all of the detergent. After every load, there is residual detergent and water left in the dispenser.
See moreSee lessGood but how do you...
Reviewed on www.lowes.com·Cecip
[This review was collected as part of a promotion.] Good but how do you put it to spin only???? I push the spin only but it fills up with water again why???? I just need it to spin only!
See moreSee lessOnly complaints is that the...
Reviewed on www.wayfair.com·Jan5459
Only complaints is that the set has a slanted top and when folding clothes they slide off the top. Also, I wish that I could adjust the temperature on all modes.More
See moreSee lessI bought the washer a...
Reviewed on www.wayfair.com·Chloe47
I bought the washer a month ago. It works well and is very quiet. One complaint is the glass door and panel are black making it difficult to view the controls.More
See moreSee lessI bought the washer a...
Reviewed on www.walmart.com·Chloe47
I bought the washer a month ago. It works well and is very quiet. One complaint is the glass door and panel are black making it difficult to view the controls.
See moreSee lessPlease someone just help me...
Reviewed on www.wayfair.com·Marilie79
Please someone just help me figure out the cycles? Whats best for fluffy blankets? I’m really confused with the bedding cycle. (Actually all of the cycles) It says to use it to wash bed items. But it also says non absorbent bed items. That’s confusing to me because everything absorbs. I tried that cycle for 2 bed blankets, okay yes both fluffy. It stopped, the washer turned off. Had to disconnect it and power it again and the tub was full of water. So confused. I had to do the spin only option to drain the water. Then I tried to wash another blanket but now In normal cycle . The water was drained but the blanket was really wet, soaked. Had to do the spin only cycle again. Last time I’m washing a blanket that’s “non absorbent”, it’s not cotton and it’s not fluffy. It says it will take its 50 min to wash ???.?.? Why so long ? It’s only one blanket, doesn’t take that much space. Makes no sense to be because it should last less than that’s. I say no more than 35 is okay for me. But it washed and no issues.More
See moreSee lessSimply put, I am absolutely...
Reviewed on www.homedepot.com·Pilot
Simply put, I am absolutely thrilled with this washer. I've been stuck with the same failing Samsung for years, and was determined to get a fantastic washer. My criteria was: Traditional agitator; Large capacity, Simple controls, deep fill option, reliable brand, glass top. This met all the criteria and also was a great price at $850 on sale. I love the agitator. I watched a complete wash cycle through the kid, and I can confirm that all of the clothes are effectively moved from the outermost of the drum to the center and back. On a regular wash, all of the clothes are adequately soaked, although not submerged. I could see the water level near the agitator when it was turning. On the deep fill cycle, the clothes will be completely submerged. The capacity is quite shocking, I did a massive load of darks where I completely filled the drum and it had no problem taking it all without packing, just loosely filled. The slanted front allowed me to reach all the way to bottom with one foot still flat on the floor (5'3" no straining). I have washed comforters and blankets that had zero balance issues and none of my clothes have been wrapped together or tangled in clumps. It's QUIET oh my goodness. So quiet. As far as reliable time will tell, but my regular appliance repair man specifically told me to only consider LG. I did NOT get the recommended standard matching dryer, I went the step up that has the rounded door and steam function. It is equally as lovely. I absolutely recommend this washer.
See moreSee lessCan’t see the controls very...
Reviewed on www.wayfair.com·Tami106
[This review was collected as part of a promotion.] Can’t see the controls very well little white lights should make the controls a little bit biggerMore
See moreSee less