We bought this headboard because our ceiling has a pitch that comes down to just under 4 feet on the wall. This headboard is 44 inches high which was perfect for the room. When it arrived and I opened the box, an anchoring piece that the screws anchor into on the back of the headboard was off. It should have been glued and stapled to the headboard but had come loose. I called in and instead of sending it back I asked for a discount which they gave me. I glued the piece back on and the headboard is in great shape now. We are enjoying the headboard. It is low enough that it isn't carving a hole into the low pitched ceiling we have. Thank you Ashley for working with me on this.