We recently ordered one of...
Reviewed on www.homedepot.com·SGroth01
We recently ordered one of these plus a side mount motor, installation and the “Madison” window treatment. It’s from Clopay, - one of the higher-end doors in my view. This is our second order from this manufacturer. It is very nice looking door and well-built from what I can see. Be aware if you order a Clopay from Home Depot, there’s a significant lag between your order and the day it’s installed. To be expected during his Covid pandemic, I guess. The good news is that it was easy to order through the local Home Depot. We've been using the door for about a month now. There is nothing NOT to like about this garage door. We first ordered Clopays (2 of them for a 4-car garage) 10 years ago and there was never an issue. \n\nI rated the experience a “4” as there’s two issues that came up. Would have rated a 4.5, but there's no half point gradients in this review format. The door itself is very good looking. Looks substantial! When ordering, there's several levels of insulation to choose from - a plus!\n\nIf it works for you, order the side mount motor. It mounts on one side of the door, up near the top corner. I imagine it could be installed on either side. It's so quiet that one can barely hear it run. \n\nWhat is different with this package than from previous garage doors is that the light that turns on when the “open” button is pressed is not installed by the installer. They just hand it to you. That’s not a problem for me, I ‘kinda liked the idea of being able to place it myself. It has a sensor that turns the light on the minute I step into the garage. I don’t have to push any buttons to activate the light. That’s nice when my hands are full. And it’s a good light. Plenty bright, - LED. I’d say a 150 watt equivalent. What’s not to like about that. Still, seems like the installer ought to install the light as part of a premium package? \n\nThere was damage to the panels either during shipping or installation. Not sure which is the case, but the installer pointed it out and had it handled right away. The installer techs who did our installation and repair were knowledgeable and personable. \n\nThe window upgrade seems to leak light out of each of the corners (see photo). I’m not sure if these window pane inserts are sized wrong and are cut a bit too small – they are pretty loose and flimsy. Without this issue, I have no problem rating the purchase and experience a “5.”
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Reviewed on www.homedepot.com·Doordude
Let me be upfront in this review that the subpar rating is not for Home Depot, it is for Clopay and their quality control and overall installation instructions. We recently purchased a home built in 1946 which had an old swing-out style garage door. While some people find those cute, I don't because you can't park in front of them and open the door as well. I purchased this garage door (9ft by 7ft) shortly after Thanksgiving at HomeDepot.com. The price was great at under $600 for the door and tracks. I knew up front it would take up to 2 months to be delivered, but for the price I was willing to wait. \n\nIt was delivered in under two months, and once I had time, I removed the old door and springs and began the process of unpacking the door panels and hardware; first thoroughly reading through all the instructions to get a feel for the process. The process requires putting the door panels up first and then affixing the track system. Well, only after I removed the old door, put the new panels up and temporarily nailed them in place (per the instructions), did I realize I was missing the 4 track brackets which connect the track to the jamb/structure of the garage door. I was also missing the flag brackets which attach the vertical track to the horizontal track (you will get a big box of parts!). I called Clopay and they mailed out via UPS the missing parts, they mentioned similar instances of missing parts on orders when I called. It took 6 business days after my call to receive the parts (all this time I had a non-functioning garage door which was secured via 2x4s I screwed across the door and into the structure to keep it secure).\n\nOnce I got those missing parts, I kept going on the installation stopping once again after I realized the needed 1/4" track bolts were also missing! These affix the track brackets to the track, as well as connecting the curved horizontal piece to the lower piece, pretty important. Well, I had had enough of this and just went to a local garage door company who took pity on me and sold me the 16 needed bolts for a reasonable price. Still, the quality control of the parts is something that needs attention (I called Clopay after this and asked for a refund on the parts I had to buy, I was transferred to somebody which rang and rang for 15 minutes, then the system just said nobody is available and ended the call). This is a major inconvenience to have a garage door locked up for nearly two weeks due to missing parts. Once I got the parts I finished the track, leveled and squared it, and then finished the springs. \n\nA few pointers I will add: 1) The instructions say it will take you 7-8 hours, even without the downtime for parts, I would put that closer to 16 hours (I did this on my own with no help). 2) The instructions need attention. The exploded parts diagrams are drawn at poor detail. There are some instructions that tell the person to connect at a location with multiple hole options, but they don't specify which holes to use. This required me to connect things and then have to undo it once I realized they were not correct, again because I was left to guess in the first place. 3) This kit does not come with the angle steel needed to connect the back horizontal track at the rear. Expect to pay around $100 for the needed steel if you don't already have it. And on that note, for the sway brace it does not specify the needed length. I would recommend using the full edge to edge between the vertical and horizonal opposing brackets (basically forming an Isosceles triangle).\n\nAll in all, I am happy with the door, it functions well and I was able to do all this myself, easily saving $1200-1500 against having it done by a professional overhead door company. The time though I spent trying to get the parts and frustration associated with continuing to find missing parts is not something to be discounted.
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Reviewed on www.homedepot.com·1stGarageDoorInstall
Be certain to READ the installation instructions! Installation is particular - perfect and simple IF you FOLLOW directions specifically with precise order of steps. Installation was otherwise straightforward and easy if steps were followed in order precisely.\n\nI gave it 4 stars because of the "hardware" included. Hardware is very cheap - plastic and flimsy, not metal. Did not install it all because of that. We got a garage door opener instead.
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Reviewed on www.homedepot.com·klbnaz
This garage door looks good and is excellent in sound and insulation value. The only reason I gave it 4 stars is the bottom seal is pretty cheap and will roll under the door leaving a gap on the ends for rodents and critters to enter your garage. I had to stuff some garden hose in the gasket to get it seal properly. They need to provide a thicker gasket for the bottom.
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Reviewed on www.homedepot.com·Mayy
Have had installed in September 2022 so far they work really well ..I'm concerned when the cold cold 🥶 gets here ..how will they do.\r\n Had great Gentleman and his crew installed and where with me every step of the way and even afterwards..clopay garage door as expected.
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Reviewed on www.homedepot.com·jim355
Although the door isn't necessarily bad, I must say it is not as heavy as doors that used to be made 10-15 years ago. One example is that they use only 27 gauge steel for both the face and back. Even 10-15 years ago the standard was 24 or 25 gauge which is much sturdier and adds strength, insulation, and blocks more noise.\r\nI also questioned the rating of the installation. It seems inflated. Only one 1.25 inch of foam and two sheet metal skins gives a 12.9 r value?
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Reviewed on www.homedepot.com·Marco
[This review was collected as part of a promotion.] My Clopay Door was installed and it has a horizontal scratch in one of the panels.
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Reviewed on www.homedepot.com·Band
Top panel does not close tight to net panel - leaves a gap.
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Reviewed on www.homedepot.com·Curt
I was going to buy the "good" rated door to save some money but ended up buying this door which is rated "better", and I'm so glad I did! If you're on a budget I recommend spending a little more and get this door. This door wasn't that much more money and it was worth it. It has a nice amount of insulation, making it feel more solid. It also has a metal skin on the inside instead of just the exposed insulation, which gives it a much cleaner look and will make it easier to clean in the future. It's not even cold outside yet but we can tell our garage is much better sealed and will be warmer this winter. This was the first time I have installed an overhead door so it took a while to do, but the instructions were very good.
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Reviewed on www.homedepot.com·wunbar
I have a 15 year old house and recently have had problems with the front plastic window grilles breaking, snapping. The door itself has never been a problem and held up quite well. I emailed customer service the serial # on the gargage door and unfortunately they stated this particular model was discontinued. However they had some of the old stock remaining and sent me four grilles (2 right side and 2 left side) free of charge. They arrived within days and fit perfectly. Not often do you come across someone that goes the extra mile but this is exactly what happened with the representative at Clopay. I will definitely consider Clopay for all my future garage doors and entry door needs.
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Reviewed on www.homedepot.com·Anthony
Our decision to purchase a Clopay Premium Series 16 Ft. x 7' 18.4 R-Value Intellicore Insulated White Garage Door with Double Insulated Windows has been exceptional for our climate controlled garage. Home Depot and Clopay provided the best value. \r\n\r\nThe 3 Layer 2" Intellicore R-value 18.4, with 19" x 12" Double Pane Clear Glass (Insulated ) and Medallion Hardware Upgrade provide strength for North Central Florida W4 in accordance with Florida Building Code for our wind expose of up to 140 MPH. Lastly, the look of the door along with great installers (D & D Garage Doors of Lake City) was reason we choose this particular model.
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Reviewed on www.homedepot.com·jasoncal1234678
I had a cheap very thin garage door, millimeter thick made of wood. I have a north facing garage door so didn't get the worst of direct sunlight. However, when it got cold outside it would get equally cold in the garage as it would with the heat. After installing this garage door, it made a massive difference when hot or cold outside. I purchased mine in late 2023 with veteran discount and tax at $1,683.98. I had an installer get it installed for about $360. It looks great outside and inside.
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Reviewed on www.homedepot.com·River House
[This review was collected as part of a promotion.] We opted for the max R-value 2" thick door due to the direct eastern exposure to the hot Florida morning sun. The twin 12' tall doors stay very cool on the inside which helps keep our non-AC garage space from becoming overly warm. Numerous people have commented that the doors roll very quietly.
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Reviewed on www.homedepot.com·mark26
[This review was collected as part of a promotion.] This garage door is an awesome. It instantly elevates curb appeal while completely transforming the garage into a quiet, temperature-controlled space. The build is rock-solid, and the ultra-quiet operation makes it a massive upgrade over builder-grade models.
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Reviewed on www.homedepot.com·YKuipers
[This review was collected as part of a promotion.] I recently began remodeling my garage, and Clopay was the first product I bought. The Insulated Classic White Steel Garage Doors were my choice. As lovely on the outside as it is within. What a significant temperature difference the insulation made.
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Reviewed on www.homedepot.com·Rauhanlapsi
[This review was collected as part of a promotion.] Not only does it work smoothly \nAnd is good looking!\nIt was installed in half an afternoon by a single person \nIt has a solid white interior surface which provides a huge amount of light whether open or closed. \nGood thinking!
See moreSee lessOrdrered an 18' wide insulated...
Reviewed on www.homedepot.com·Happy_Customer
[This review was collected as part of a promotion.] Ordrered an 18' wide insulated door from Clopay, installed by the local independent dealer and looks great! With the front jack mount opener, it's the quietest garage door we've ever had. Looks great, sounds great!
See moreSee lessTop quality , Perfect entry level door!
Reviewed on www.homedepot.com·Lon bon
[This review was collected as part of a promotion.] Great well built quiet and perfect for someone on a budget. I checked out many other brands and this one is definitely tops. Upgraded hardware and rollers are a must make sure garage door quiet and very strong.
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Reviewed on www.homedepot.com·Shug111
[This review was collected as part of a promotion.] We just had these new Coplay doors installed, and we are extremely happy with them. They are very quiet, they run very smooth, and they give our house a classy look. We are just so tickled pink with them.
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Reviewed on www.homedepot.com·Gary P
Just got our new replacement door installed this week. What a difference! We tend not to notice how tired and worn some things look when we see them age slowly over time. That was the case with our old door. The new door really freshened up the look of the house.
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Reviewed on www.homedepot.com·HollyL
[This review was collected as part of a promotion.] I purchased three Clopay doors and absolutely LOVE them. What an improvement in our home. I recommend Clopay to anyone looking for garage doors, they have a great selection and are very affordable.
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Reviewed on www.homedepot.com·SHEFOXY
[This review was collected as part of a promotion.] I’m am thrilled to have improved soundproofing and a warmer garage door. \n\nMy neighbors will join the Clopay family in the future. \n\nSupporter of MADE IN USA
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Reviewed on www.homedepot.com·Kelly T.
Got the Clopay garage doors to replace my 25 year old doors, the new doors very nice really added nice curb appeal and my garage is a lot more insulated my wife and really notice the temperature difference.
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Reviewed on www.homedepot.com·Anonymous
Our new garage doors (side by side) 7' wide are wonderful. They are very nice looking, quiet, provide a much better seal with the garage opening and the installation was professional, quick and clean.
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Reviewed on www.homedepot.com·A.G.S.
[This review was collected as part of a promotion.] It is very quiet, the 2 inch insulated door look very sturdy and my wife loves the windows! So far we are very happy with the new garage door!
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Reviewed on www.homedepot.com·Dawn363
[This review was collected as part of a promotion.] Love the look of my new garage door. It’s very quiet! The window let a lot of light in. Very impressed with the quality.
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Reviewed on www.homedepot.com·Vindior
[This review was collected as part of a promotion.] Looks beautiful the steel skin appears to be of excellent quality, I can’t wait to see how it looks in winter
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Reviewed on www.homedepot.com·Harper
My garage door with so old and I know I needed to replace it. I never imagine that of new garage door without windows could be so beautiful. I am extremely pleased
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Reviewed on www.homedepot.com·Paul Y
[This review was collected as part of a promotion.] Job well done. The door is also of good quality. The garage is much better weather and temp acclimated.
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Reviewed on www.homedepot.com·Suds1
[This review was collected as part of a promotion.] The dealer was easy to work with.. garage is \nClean and neat and easy to handle …
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