Need to know In July last year, CHOICE was named by the federal government as one of three organisations with the authority to lodge a designated or 'super' complaint We've targeted the energy ...

We review the Nokia 2720 Flip phone to see how well it performs as a simple mobile and a COVID-19 check in device.

Our experts assess each stroller on a range of factors, including various safety aspects such as whether the pram securely restrains the child and whether there are any risks of a baby getting trapped ...

Gen Z more likely to let it go One standout finding in the research is that members of Generation Z (born between 1997 and 2012) were far less likely to stand up for themselves in the consumer arena ...

Measuring reliability and satisfaction We wanted to understand not only how satisfied the consumers we spoke to were with their purchase but also how reliable the product was. We looked at a variety ...

Need to know Online fashion outlets are misleading consumers by claiming to be small local businesses and denying refunds for poor-quality goods Shoppers have had to spend more money and been asked to ...

Need to know There are dozens of eco labels on the market and shoppers can find it confusing Some certification schemes are open and transparent about their methodology for assessment, while others ...

Need to know QR codes have become a common part of our lives, but scammers are using them to distribute links to dangerous websites These URLs are designed to steal people's information by ...

Cost This “portable” glass model style of air fryer, with a heating element sitting on top of a glass tray, was first released by other brands like Ninja and Dreame, both of which offer fryers at ...

Jarni Blakkarly is an award-winning Senior Investigative Journalist at CHOICE. Jarni has worked for news organisations such as SBS, Reuters, Al Jazeera English, ABC 730, Radio National, BBC World ...

Outrage is growing at Commonwealth Bank’s refusal to refund $270 million in excessive account fees the bank charged to low income customers over a period of five years. Between 2019 and 2024, CBA ...

Need to know Many customers have expressed dissatisfaction and distress after making a warranty claim with Integrity Car Care The business claims its dealer-issued product, Extended Dealer Services, ...