Jon Aniano, Zendesk's senior vice-president and general manager of customer experience, talks up the rise of voice AI agents, ...

The Chinese cloud supplier has expanded its Korean footprint with its third datacentre as it looks to capture a bigger slice of a crowded market dominated by Western and local players ...

UK digital infrastructure growth requires an evidence-led, transparent and dynamic planning framework rather than reliance on speculative forecasts and fragmented local data ...

MacDonald writes in full as follows… SAP software is overwhelmingly moving from on-premises deployments to the cloud, with ...

Apple’s latest security updates address a swathe of WebKit vulnerabilities, many of them apparently discovered using OpenAI tools.

Mobile trade body’s open tech initiative expands to include support from IT giant to accelerate enterprise adoption of network application programming interface.

Hot on the heels of announcing a massive cash injection to add further energy to its broadband infrastructure business, CityFibre has revealed that founder and long-standing chief executive officer ...

Looking ahead, the pace of change will continue to increase, especially with artificial intelligence. The challenge will be ...

Novaspace forecasts VSAT-equipped vessel fleet will exceed 600,000 as demand for digital operations, crew welfare, and high-capacity connectivity accelerates ...

“Enterprise service management demands more than reasoning,” said Arushi Gandhi, CEO at New Measure. “One model fits all is ...

Quintas Energy, which provides independent asset management services to the renewable energy sector, is deploying Box to ...

Agentic AI may develop in much the same way. The cloud will continue to provide central scale, while edge data centres ...