Aligning cloud expenditures with strategic goals is key to avoiding unnecessary costs and optimizing budget. A robust, ...

The Centers for Medicare and Medicaid Services (CMS) wants to make patients’ medical data more accessible in real time, so they’re better informed about their health and care options, according to its ...

Communications Platform as a Service is becoming a go-to innovation for large and small agencies looking to improve the citizen experience. CPaaS replaces massive call centers and old-fashioned ...

FBI Mobility Program Office Unit Chief David Waters explained why the bureau treats the smartphone — not the data center — as ...

The most effective artificial intelligence infrastructure strategies deliver new capabilities without neglecting governance, security and operational efficiency. Here’s how to ensure AI initiatives ...

The workflow tool is complex to set up but automates a variety of manual processes, improving employees’ experience.

If 2025 was marked by the rise of Salt Typhoon cyberattacks on public agencies, 2026 could be considered the year of these assaults on steroids. Multiple state-sponsored groups affiliated with China, ...

Here's a look at the 10 most common mistakes that all organizations make. Each mistake is paired with an actionable solution ...

Agencies can learn from the Army AI Integration Center and technology partners to close the skills gap and boost productivity. Alexander Slagg is a freelance writer specializing in technology and ...