Customers who fly economy or basic economy are the most satisfied with Dallas, Texas-based Southwest Airlines, according to ...
The J.D. Power 2024 North American Airlines Study is out. Delta and Southwest are the clear winners in this year's survey.
(WJET) — J.D. Power has released their annual Airline Satisfaction Study results. The study, which began collecting data in ...
Las Vegas-based Allegiant Air is the third-best North American airline for customer satisfaction in the economy and basic ...
Choosing the best airline is challenging; especially when trying to balance affordability, reliability, safety, and comfort.
Air Canada ranks below most other major North American airlines on customer satisfaction, with airfares a particular sore ...
When an airfare ticket purchase doesn't go through, a representative advises the customer to dispute the purchase on his ...
When American Airlines changes a customer's flight from Seattle to Miami, he asks for a refund. The airline suggests that it ...
The carrier, which is consistently ranked among the worst by U.S. travelers, is in the midst of a major expansion at ...
In a bold move that favors air travelers, Spirit Airlines has announced the elimination of their change and cancellation fees ...